Business & Operations Manager, GUCI

Job Description

Job Description

Business & Operations Manager

Location : Hybrid (Virtual and onsite at URJ Goldman Union Camp Institute)

Organization : Union for Reform Judaism

Employment Type : Full Time, Benefits Eligible, Exempt, MNGT

Department : Camps & Immersives - Goldman Union Camp Institute (GUCI)

Reporting to : Camp Director

Start Date : ASAP

Salary Range : $60,000 - $63,000 plus competitive benefits package

Level / Salary Grade : Subject Matter Expert (Intermediate) / B

The Role

The Union for Reform Judaism’s (URJ) Myron S. Goldman Union Camp Institute (GUCI) seeks a Business & Operations Manager to oversee and enhance the financial and administrative operations of the camp. This key role ensures that GUCI runs efficiently while aligning with the URJ's financial policies and business practices. The Business & Operations Manager will work closely with the Camp Director to implement both short- and long-term business plans that support GUCI's growth and deepen its program impact. This position is essential in ensuring smooth operations for both the camp’s summer and year-round youth programs.

What You Will Do

The Business & Operations Manager reports to the Camp Director and is responsible for the following :

Business Management

Oversee and improve business practices, operations, and impact at camp. Ensure alignment with URJ financial policies and practices. Work with the Camp Director in implementing short- and long-term business plans.

Responsible for day-to-day management of accounting, financial management, and business operations for all camp and year-round youth programs. This includes, but is not limited to accounts payable, accounts receivable, bookkeeping, budget tracking and reporting, reconciliation, banking (deposits and transfers), petty cash systems and processes, purchase orders, grant support, and participant registration and payment. Support development operations, as needed

Primary contact with camp families and synagogues relating to account balances, payments, fees due, and general registration questions.

Oversee insurance-related processes including but not limited to workers comp, camper insurance, vehicle, and general insurance needs.

Oversee financial and administrative processes related to seasonal staff payroll. Manage year-round staff’s time and attendance requirements according to URJ payroll policies.

Partner with the camp director to create and manage the annual budgeting review process, quarterly projections, and year-round tracking of revenues against expenditures. Track in Adaptive (budgeting software), measure against the big picture and flag threats and opportunities.

Produce accurate and timely financial reports. Reports may include but are not limited to budget projections, development and grants, financial insights required by URJ's central finance department, and more.

Continuously evaluate and assess vendor relationships and ensure the camp is getting the best possible pricing (in partnership with the Director and other Professional Staff, as needed and appropriate).

Oversee the camp’s offseason business portfolio, including contracting, hiring staff, ensuring the camp property is prepared for guests, and collecting payments. Provide exceptional customer service to offseason rental customers and prospects.

Camp Operations

Assist with camper registration process including but not limited to coordinating camper travel and collection and review of all camp forms. Partner with the Director team to address medical and camp care issues related to camper forms.

Oversee key elements of camp operations, such as the Kitchen, Infirmary, and office during the summer season. Actively contribute as a key member of the summer director team, engaging in all aspects of summer programming. This includes assisting with program development, staff supervision, and fulfilling senior team responsibilities, such as nighttime on-call duty, and other duties as assigned.

Support camper and staff recruitment and retention.

Who You Are & Keys to Success (the must-haves) :

To be successful in this job, you excel in the following areas :

Financial Management & Reporting : Experience in financial management, including budgeting, forecasting, and financial analysis. Proficiency in managing accounts payable / receivable, bookkeeping, and reconciliation processes. Experience with financial management software, particularly Adaptive or similar tools, to track budgets, expenditures, and financial projections.

Operations : Ability to streamline processes, assess workflows, and make improvements to ensure camp operations run efficiently and cost-effectively. Strong project management abilities to oversee the planning, execution, and evaluation of both short-term and long-term business and operational plans. Understanding of camp operations, particularly in the areas of camper registration, travel coordination, and medical form review.

Management : Experience in supervising and supporting diverse teams, including kitchen staff, infirmary personnel, and office staff, ensuring compliance with health and safety protocols and operational efficiency. Exceptional interpersonal and communication skills for working with families, synagogues, and offseason rental customers to address inquiries and resolve issues.

Self-Management & Accountability : Strong ability to assess priorities and manage time effectively to meet goals while ensuring personal well-being. Competence in establishing SMARTIE goals aligned with organizational objectives and collaborating with management for clarity. Skill in articulating needs and challenges clearly to foster a transparent and collaborative environment. Commitment to maintaining respectful communication and timely responses to colleagues and stakeholders. Initiative in regularly accessing organizational updates and essential information to stay informed and effective.

Collaborative Teamwork : Ability to work with diverse teams to achieve shared goals, ensuring clarity in roles and responsibilities. Proficient in scoping projects and using frameworks like MOCHA to define purpose, outcomes, and accountability. Skill in managing time and resources to meet commitments on schedule and within budget while addressing challenges respectfully. Willingness to learn about the broader organizational context and strengthen collaborative initiatives. Capacity to connect people and ideas to identify and implement opportunities for enhancement across teams. Skill in valuing diverse perspectives to develop comprehensive solutions and foster a culture of inclusion.

Commitment to Racial Equity, Diversity, and Inclusion (REDI) : Experience in or willingness to create equitable, diverse, and inclusive environments that foster a sense of belonging. Proficient in seeking and incorporating diverse viewpoints in decision-making processes to promote innovation. Ability to prioritize efforts to engage multi-racial and marginalized communities effectively. Willingness to apply a REDI framework in planning and budgeting processes to support fair initiatives. Skill in implementing and upholding shared agreements that advance Racial Equity, Diversity, and Inclusion.

ADDITIONAL REQUIREMENTS

Weekend travel during the fall and early winter months for staff and camper recruitment.

Occasional travel to and from Zionsville, Indiana (or other locations) for GUCI and URJ staff meetings, professional development and / or staff programs.

Live in residence at camp during summer season.

About Us

Every team member at the Union for Reform Judaism (URJ) plays an essential role in our mission to create a whole, just, and compassionate world. Our team is creative, thoughtful, and innovative. Each member of the team is empowered to make meaningful contributions to achieving our shared goals. Our diverse team is made up of individuals with different skills and backgrounds and every team member is willing to take risks as well as take action to develop and create big ideas for the future of the Reform Movement. While this position focuses on a particular area of work, every team member is a vital part of our overall success.

The Union for Reform Judaism (URJ) provides vision and voice to build strong communities that, together, transform the way people connect to Judaism and change the world. We acknowledge that due to racism, ableism, homophobia, and other forms of oppression, that our communities are not whole until everyone experiences a sense of belonging within the Jewish community. As the largest Jewish movement in North America, we stand for a Judaism that is inclusive and reflective of a wide range of identities and accept the responsibility of dismantling oppression both inside and outside of our communities. Through camping, youth experiences, programs, information sharing, and networking opportunities, our over 850 congregations and 14 residential camps create opportunities for our communities to enhance their capacity to build and expand community, engage in meaningful and authentic Jewish life, deepen Jewish learning, energize worship, pursue social justice and develop inspired leadership. Together, our employees and stakeholders, are creating Reform Judaism of today.​

Application Process

Apply online and include a one-page cover letter along with your resume, outlining your skills and experience and how you meet the essential functions and qualifications of the position. We look forward to hearing from you!

The URJ strives to be a welcoming and inclusive environment that acknowledges diversity as a critical strength. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. The URJ encourages applications from women, people of color, persons with disabilities, individuals who identify as LGBTQIA , and other often underrepresented groups.

Salary : $60,000 - $63,000