Accounts Manager

Description

Our Culture: 

Dream Big. Have Fun. Get Stuff Done. These are the three pillars that make the core of Quantic Electronics culture.  What does that really mean? Dream big feeling empowered to think creatively with no limits, push boundaries and take risks that will positively impact the future of our company. Have fun while you work in an informal, no ego, people first organization filled with passionate, innovative and committed individuals. Get stuff done in an environment where words like empowerment, accountability, collaboration, and transparency really do exist. Go to work each day with a sense of purpose, helping define and deliver the future of mission-critical electronics. 

About Us: We are a premier provider of multilayer ceramic capacitors (MLCC) in the aerospace and defense industry, dedicated to delivering cutting-edge solutions and exceptional service. Our team is passionate about excellence and innovation in the fast-paced electronics aerospace and defense market.

Position Overview: We are in search of a seasoned Business Development Program Manager with extensive program management expertise and a successful history in the sales of electrical components to the aerospace and defense sectors. The chosen candidate will be pivotal in managing sales operations, formulating strategic sales plans, and steering our sales team towards surpassing sales goals.

The ACCOUNT MANAGER will work closely with customers to grow and promote the sale of Quantic UTC and Eulex products. This role will be the first line of contact with customers and will work to establish and maintain long-term business relationships with the new and current customer base. 

Responsibilities: 

• Identify opportunities and deploy best practice business capture techniques to support business growth 
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively  
• Engage in basic technical discussions with Customers and other industry professionals 
• Familiarity with Salesforce is highly regarded. 
• Display tenacity and grit in driving initial opportunities to sample testing and ultimately to PO bookings 
• Takes initiative to acquire information and resolve issues in product acceptance at the Customer 
• Be relentlessly curious in gathering data to seek out opportunities, applications and Customer contacts 
• Exhibit a hunger to win and drive opportunities to closure 
• Work with the engineering team to ensure customer project requirements are met  
• Work with GM and Sales Team on pricing and territory strategies 
• Work closely with various departments, such as engineering, product development, and marketing, to synchronize sales strategies with broader company goals and provide support on market development. 
• Work with Operations and Engineering personnel to ensure development and completion of sample parts or other information required by Customers in pursuit of new business. 
• Recommend and attend key tradeshows, including preparation of collateral, displays, and other information as well as nurture leads afterward to expose new business opportunities 
• Communicate sales or service opportunities and customer concerns or suggestions  
• Handle customer complaints and resolve issues in a professional and timely manner 
• Follow company policies and procedures regarding customer interactions 

Skills& Qualifications: 

• Excellent communication skills, both verbal and written 
• Ability to multitask and prioritize tasks effectively 
• Proficient in using computer systems and point-of-sale software 
• Knowledge of retail math, including calculating discounts, percentages, and sales tax 
• Cold call experience a plus 
• Attention to detail and accuracy in handling customer transactions 
• Proficient in Excel 
• Strong interpersonal and communication skills 
•  Strong presentation skills and professional appearance 
•  Knowledge of CRM systems  

Preferred:  

• Technical/Engineering/ Manufacturing background preferred 
• 5 years of proven sales or marketing experience  
• Experience with Salesforce or similar CRM software 

What We Offer:

• A competitive salary complemented by performance-driven bonuses.
• A comprehensive benefits package, including health, dental, and vision insurance.
• A retirement savings plan with company matching contributions.
• Opportunities for professional development and career progression.
• An energetic and supportive workplace where creativity is encouraged.

Our company is an equal opportunity employer that cherishes diversity. We do not engage in discrimination based on race, religion, color, national origin, gender, sex, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

• Bachelor's degree in business administration, Electrical engineering, or a related discipline.
• At least 3 years of sales experience, with a minimum of 2 years in a leadership role within the aerospace and defense industry.
• Proven track record in selling electrical components and managing intricate sales processes.
• Robust program management abilities with a knack for handling and executing multiple projects concurrently.
• Exceptional communication, negotiation, and interpersonal skills, both written and verbal.
• Willingness to travel as needed to fulfill business requirements.