What are the responsibilities and job description for the Regional Director of Operations position at Unique Hospitality-Forward Project?
Respected Seattle-based company is looking for a passionate and entrepreneurial Regional Director of Operations to join their team as they prepare to launch a new hospitality driven arm of their business. This is a unique ground floor opportunity and multi-faceted project, aimed at redefining the use of vacant space in commercial office buildings to attract / retain tenants and reinvigorate local businesses in major city cores. This role will be responsible for helping launch their flagship account in Seattle in addition to scaling operations for future growth. The Regional DO will play a pivotal role in overseeing all aspects of hospitality operations – from location openings to ongoing management, ensuring excellence every step of the way.
The ideal candidate is an ambitious, forward-thinking leader with a proven track record in multi-unit hospitality operations. Any experience in boutique / luxury lifestyle & hospitality operations such as hotels, B&I, elevated corporate dining, and / or the health and wellness space is highly preferred. Looking for someone who can build, train, lead, and inspire empowered teams while developing seamless processes and systems to support multi-unit expansion. Candidates should also have a strong financial acumen, understanding of KPI’s, advanced P&L knowledge, and high level of sophistication when talking numbers. This is a very special opportunity that is perfect for a passionate hospitality operator who wants to forge their own path!
RESPONSIBILITIES :
- Work in close collaboration with a diverse team of individuals to align business goals and support a successful launch of the company’s flagship account
- Develop and implement scalable operational frameworks for multi-unit growth and expansion into new markets
- Work as a resource for leadership in the group, nurture those relationships and help support the overall vision of the company and project
- Lead the development of location-opening playbooks, training programs, and SOPs to ensure consistency and efficiency
- Train all hospitality and building staff on budgets and hold them accountable for the numbers
- Oversee the opening and stabilization of new locations, ensuring each site meets brand and financial targets
- Problem-solve and work on site to address any real-time or ongoing issues, and train management staff to continue improvements
- Operate the business with a hands-on, hospitality first approach
- Stay abreast of emerging trends in experience design and hospitality
- Cultivate a collaborative and high-performing team culture in line with the company’s vision and values
- Recruit, onboard, and develop operational leaders and staff for each new location
- Render strategic goals into actionable operational plans that drive growth and profitability
- Ensure all new and future locations deliver exceptional guest experiences
- Collaborate with teams across all levels of the organization to integrate F&B, retail, and tenant programming into each property while maintaining operational consistency
- Manage budgets, P&Ls, and financial models for all locations
- Collaborate on financial forecasting for new markets
- Spearhead vendor negotiations, supply chain optimization, and other cost-saving initiatives
- Establish KPIs to measure operational success and implement data-driven decision-making
- Foster a culture of innovation and adaptability, constantly refining processes to improve efficiency
CANDIDATE QUALIFICATIONS / REQUIREMENTS :
COMPENSATION INCLUDES :
Salary : $140,000 - $150,000