What are the responsibilities and job description for the Insurance Products Coordinator position at United Auto Credit Corporation?
Compensation
- Pay range between $14-$17/hr, based on prior experience
- Monthly bonus of $500 based on department goals being met
Summary
The Ancillary Product Coordinator is responsible for all functions related ancillary products (GAP or Service Contracts) financed by United Auto Credit including cancellations, claims, and fielding customer inquiries. All position responsibilities are to be completed in compliance with United Auto Credit policies and procedures as well as all federal, state and local regulations.
Essential Duties and Responsibilities
- Process customer requests for product cancellation.
- Process, review and approve or deny GAP claims.
- Review accounts terminated early for eligibility for refund of unused ancillary products.
- Answer inquiries from customers and internal agents regarding ancillary products.
- Serve as liaison for customers in processing GAP claims or product cancellations for third party ancillary products.
- Serve as liaison with Dealer Compliance department to recover refunds from dealers for third party ancillary products.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exercise good judgment with demonstrated problem solving and strong decision- making skills.
- Ability to work in an accurate, detail-oriented and highly productive manner.
- Ability to present a professional image and demeanor to internal and external customers.
- Ability to communicate effectively both orally and in writing with internal and external customers.
- Consistent attention to detail and organizational skills demonstrated by professional follow- through.
Language Ability
- Ability to clearly and effectively communicate in person, in writing and by telephone.
- Bi-lingual in Spanish is a plus.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Auto Insurance: 1 year (Required)
Work Location: Hybrid remote in Fort Worth, TX 76137
Salary : $14 - $17
