Demo

Collections Specialist

United Collection Bureau
Toledo, OH Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 3/24/2025

Job description

Specialist/Call Center

$16hr Commission

pay increase @30 & 90 days

Full-Time(35-40hrs)

Part-Time(20-29hs)

ON BUS ROUTE

United Collection Bureau Inc. is a national firm providing accounts receivable management services to healthcare facilities, financial services businesses and government entities. We know how important having a team of experts is to our clients, and we believe our people are the key to success. UCB has created a successful culture by creating a fun place to work, hands-on computer based training, and generous benefit programs. Come join our team of experts!

We are looking for a Collections Specialist. Our representatives handle outbound calls while examining each person's financial situation. We negotiate and set up payment arrangements according to the individual situations

.

IN THIS ROLE, YOU WILL:

  • · Contact consumers informing them they have delinquent accounts
  • · Negotiate the best possible payment arrangement. The process involves reviewing account information in the collection software system, and asking questions of the consumer to better understand perceived obstacles to payment
  • · Document all communications
  • · Maintain call quality and productivity measures
  • · Maintain a positive, problem solving approach and encourage collaborative relationships within a team environment

WE WOULD LOVE TO HEAR FROM YOU IF YOU:

  • Motivated by commissions
  • Have professional phone etiquette
  • Have strong typing skills
  • Have strong problem solving skills
  • Have basic computer skills
  • Have organizational skills
  • Have High School Diploma/GED Equivalent
  • Bilingual is a plus

Paid 2 week training

Job Types: Full-time, Part-time

Salary: $16.00 per hour

Scheduled increases at 30 days, 90 days and 180 days when these milestones are met.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance

Physical setting:

  • Call center

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Education:

  • High school or equivalent (Required)

Work Location: In person - Southwyck Blvd. Toledo, OH

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Expected hours: 35.00 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Vision insurance

Experience:

  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Required)

Ability to Relocate:

  • Toledo, OH 43614: Relocate before starting work (Required)

Work Location: In person

Salary : $16

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