What are the responsibilities and job description for the Executive Assistant position at United Communications?
IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY!
At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. We’ve had the home team advantage for over 75 years, and we’re proud to serve the communities where we live, work, and play.
Join the Home Team
- Award-Winning Culture: 2023 & 2024 Best Places to Work
- 4.7 Google Star Rating
- Competitive Compensation and Benefits
- Family-Oriented Culture, PTO, and Paid Holidays
- 401k Match, HSA, and more!
WHAT WE’RE OFFERING
The Executive Assistant will provide high-level administrative support to the CEO and other Executive members. This position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
This role will report to the CEO with dotted-line responsibilities to the other members of the C-Suite team, supporting a total of 4 executives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.
- Organize complex calendars and schedules, communicating with many internal and external constituents daily to coordinate busy executive schedules.
- Serve as a company ambassador by welcoming C-Suite guests by greeting them, in person or on the phone, answering or directing inquiries.
- Coordinate logistics, food, and beverages for frequent internal and offsite meetings, providing a high-level of customer service
- Coordinate and execute all employee events, such as holiday parties, leadership and team-building activities, and company-wide celebrations.
- Coordinate and execute offsite corporate event planning, managing group hotel, dining, and conference logistics for 10 to 20 participants.
- Prepare monthly expense reports.
- Manage sensitive matters with a high level of confidentiality and discretion.
- Complete a broad variety of administrative tasks for the C-Suite team, including preparing agendas and keeping typed minutes from various meetings.
- Works closely with the CEO to keep him informed of upcoming commitments and responsibilities, act as a barometer by having a sense for the issues taking place in the environment and keeping the CEO updated.
- Prepare Word, Excel, and PowerPoint presentations, agendas, reports, special projects, and other documents in support of objectives for the organization.
- Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate team member.
- Draft and prepare correspondence for internal announcements, board meetings, and organizations in which the C-Suite members are involved.
- Be responsive to emails/texts/phone calls, with contact outside normal business hours.
- Represent the company and the C-Suite team in a positive light through great follow-through skills and sound judgment.
WHAT YOU BRING
- Bachelor's degree required.
- 5 years of related experience required in working in an Executive Assistant role supporting C-Suite Executives.
- Experience planning events required.
- Advanced Proficiency in Microsoft Office products such as Outlook, Word, Excel, Teams, PowerPoint, calendar management, cloud applications such as Google Docs, Smartsheet, and/or Dropbox.
- Ability to communicate effectively and professionally with C-Suite team, stakeholders, while maintaining effective relationships.
- Must be able to identify gaps in technology and research and implement solutions and quickly learn new software or applications with minimal assistance.
- Flexible hours as dictated by the needs of business for projects and meetings, including the specific ability to work late for monthly evening board meetings.
- Ability to function well in a fast-paced team-oriented environment, think outside the box, decipher priorities and make sound judgment calls, and work with a sense of urgency to meet deadlines.
- The ability to interact with people of all levels in a confident, professional manner.
WHO WE ARE
United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved to be an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region, as recognized by Broadband Now, United also delivers a personalized user experience with local customer service, ranking as one of the industry’s best in customer satisfaction.
United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and it was one of the first companies in Tennessee to introduce a fiber-to-the-home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.
UNITED COMMUNICATION'S CORE VALUES:
We enrich our communities and the lives of our neighbors through reliable connections and passionate service.
- Safety – we assure the safety of everything we do.
- Service – we are responsive, informed, and easy to do business with.
- United – we communicate and collaborate.
- Integrity – we keep our promises and do the right thing even when no one is watching.
- Driven – we serve to win customers.
