What are the responsibilities and job description for the Assistant Branch Manager position at UNITED COMMUNITY BANK?
Assistant Branch Manager
United Community is seeking a highly skilled Assistant Branch Manager. The Assistant Branch Manager supports the Branch Manager in various customer service, sales, and lending activities to promote branch growth. They help mentor and supervise staff, participate in achieving sales and service goals, and maintain operational excellence. Additionally, they assist in securing customer relationships, support loan processes, and assume management duties in the Branch Manager's absence.
What You'll Do
- Assist the branch manager with overall operations in Loan Support, Teller, and CSR areas.
- Operate a Teller window during busy periods or staffing shortages and fill in as a CSR.
- Compile monthly reports on Teller Transactions and Over and Short Reports, and conduct quarterly self-assessments.
- Interview consumer and small business loan applicants and complete the loan application process as needed.
- Stay updated on training and regulations related to lending, deposits, and branch operations.
- Generate new relationships and accounts, and actively cross-sell bank products and services through outbound calling.
- Update and monitor sales activities using 360 View.
- Maintain and stay updated on security policies and procedures.
- Assist in achieving internal performance objectives for branch sales, deposit and loan growth, and quality of audit reports.
- Motivate, train, and coach employees to achieve branch goals, assist with work schedules, conduct performance reviews, and discipline subordinates when required.
- Represent the financial institution in community activities, including civic duties and outside business development calls.
- Complete NMLS # initial registration and annual renewal, including fingerprinting and background checks.
Requirements for Success:
- Minimum 3 years banking experience
- Consumer/Residential lending experience
- Supervisory experience
- Thorough knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
- Background in financial operating policies and procedures, banking regulations (state and federal), employee development and public relations preferred
- Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
Conditions of Employment:
- Must be able to pass a criminal background & credit check
- This is a full-time, non-remote position
Ready to take your career to the next level? Apply now and become a vital part of our team!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.