What are the responsibilities and job description for the Private Wealth Resources Specialist position at UNITED COMMUNITY BANK?
About the Role:
The Private Wealth Resources Specialist is a key member of the United Community (UC) Private Wealth business unit, supporting client activities, department growth, and internal controls. Reporting to the Private Wealth Resources Team Leader, this role ensures that workflows and operational processes related to client onboarding, funds movement, tax payment processing, reconciliations, and other high-impact tasks are completed timely and accurately. This position combines administrative expertise, financial acumen, and customer service skills to provide a seamless Private Wealth experience for the team and clients.
What You’ll Do:
- Central Point of Contact: Act as a central point of contact for the Private Wealth team to access wealth management tools and resources.
- Client Onboarding: Assist in onboarding new clients, including gathering documentation and ensuring regulatory compliance.
- Account Management: Open new accounts, including asset funding, documents, files, statements, compliance, and CIP guidelines, checklists, and other special requirements.
- Customer Service: Respond promptly to inquiries and resolve issues efficiently.
- Daily Processing: Assist in the daily processing of Wealth Management accounts, including processing daily reports, reconciliation, and settlement.
- Stay Updated: Stay up to date on internal systems, investment products, financial strategies, and compliance guidelines.
- Account Reviews: Complete periodic account reviews.
- Account Closure: Close accounts, including external communication with brokers, vendors, etc., to ensure the process is completed consistently with legal requirements and policy.
- Vendor Systems: Possess a strong knowledge of vendor systems as needed for processing account-associated tasks.
- Client Statements: Coordinate the production, research, and maintenance of client statements.
- Fee Processing: Coordinate fee processing and perform end-of-month fee reconciliation.
- Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, and other internal and external training programs.
- Additional Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
What We’re Looking For:
Experience:
- 1-3 years of experience in wealth management, financial services, or a related role.
Education:
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field (or equivalent experience).
Required Skills:
- Client-focused mindset with a passion for delivering exceptional service.
- Proactive approach to identifying and solving challenges.
- Proficiency in financial systems, CRM tools, and portfolio management software.
- Exceptional communication, organizational, and problem-solving skills.
- Attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Commitment to maintaining confidentiality and professional integrity.
Preferred Skills:
- Knowledge of Trust Administration & Operations.
Working Environment
- Schedule flexibility to work evenings and weekends as needed.
- This position requires up to 5% travel.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
