What are the responsibilities and job description for the Integrated Care Support Specialist position at United Community & Family Services Inc?
Description
UCFS is hiring! We are looking for a full-time (40hr) Integrated Care Support Specialist who will partner with clients and their healthcare team to screen, assess, identify and address social determinants of health and health disparities impacting the client's overall health.
Duties and Responsibilities:
- Partners with the client and all care team members to communicate and collaborate toward a comprehensive plan to reduce barriers to accessing consistent health care,
- Provides initial and on-going tele-phonic and in person support to clients/patients seeking assessment for social determinants of health such as basic needs; legal, medical, housing, transportation, insurance by offering and completing a comprehensive needs assessment.
- Collaborates with the patient/client and behavior health, primary care, dental and other UCFS services to develop and implement a strength based, patient centered care plan that supports client empowerment and leading to positive health outcomes.
- Educates, supports, and empowers clients to become a self-sufficient engaged health care consumer while maintaining community and social support.
- Maintains familiarity with community resources enabling connection to services for clients/patients and collaborate with state and local agencies and other community-based supports.
- Conducts outreach in the community to targeted groups and individuals to identify and address barriers to accessing and utilization of health and social services.
Why UCFS?
Be part of a team where you can advance your clinical skills, make vital connections, and become an advocate for your clients and the community. You will have opportunities to cultivate and enhance your clinical skills through individual and group supervision, in-house training, and outside training. Our team is passionate about the services we provide and is committed to making a difference. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.
Requirements
- Minimum of associate degree in human services, social work or related field.
- Experience working in customer service, problem solving and knowledge of internal and external community resources.
- Certification as a Community Heather Worker preferred or willingness to obtain this.
- Proficient with Microsoft Suite, Internet and e-mail
- Ability to provide a strength-based, client centered approach to the delivery of service.
UCFS offers a comprehensive benefits package including:
- Competitive salaries
- Generous paid time off including 3 weeks' vacation, 4 floating holidays, paid company holidays and 10 sick days each year
- Medical, dental and vision insurance
- 401(k) plan with 6% employer contribution
- Paid life and disability insurance
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
