Information Systems and Technology (IS&T) Administrator

United Cooperative Services has an open position for an Information Systems and Technology (IS&T) Administrator in our Burleson IS&T Department. This annual wage for this exempt position is $122,258.00. Candidate should have a stable, verifiable work history, with an acceptable MVR.  A pre-employment drug and alcohol screen is required. This is a career job with progressive pay and an outstanding benefit package. Positions are open until filled.

United Cooperative Services is an equal opportunity provider and employer.  

This position directs and performs software development, installation, maintenance, problem determination and correction, updating, planning, and efficient utilization of the organization's computers, servers, network, IBM systems, communications systems, peripherals, and all related hardware and software.  Additionally, this position performs daily end user support and training.  

MAJOR RESPONSILITIES    

Directs/performs the installation, monitoring, updating and retirement of hardware and software relating to network, virtualization, servers, PCs, telephone, security/surveillance systems, and radio items.

Interfaces with the organization's users for support and training.

Installs and maintains desktop operating systems for all users.

Interfaces with outside vendors to configure systems or resolve problems involving system software, hardware, etc.     

Manages vendor relationships, works directly with the organization’s vendors to engineer, design, and build the technology solutions and systems needed to support critical Cooperative business applications.  Coordinates with vendors to repair infrastructure and end-user systems to provide system, network upgrades, and assist with new implementations.

Administers/maintains the following systems: Microsoft Domain Network, IP Network, Telephone Systems and Voice Network, Internet Information Servers, and Email Servers, Database Servers, Virtualization Servers, IBM and Daffron system.

Continually reviews software, hardware and determines upgrades, changes as necessary.  As a part of this step, works with VP of IS&T to create budgets and plans for computing and communications purchases.

Repairs and monitors computer, telephone, and related communication systems.  Creates and keeps a complete inventory of all computers, related hardware, software and telephone system items.

Works with VP of IS&T in developing and reviewing contracts with vendors/consultants for agreements pertaining to products and services relating to the IS&T department.

Develops, programs, initializes and implements software solutions on the Intranet, Internet, and Stand-alone Software to enhance the organization's efficiency and competitiveness.  Responsible for training users where necessary.

Manages all licensing and license renewals for Microsoft, VMware, Dell EMC, ShoreTel, IBM, Daffron, Quest, Cisco, HP/Aruba, AlienVault, and all other systems and applications requiring licensing.

Reviews invoices of payments to vendors to ensure that the payments for services and products that are being purchased is accurate.

Directs and performs all software backups and procedures for accomplishing backup tasks.  Routinely tests backups to ensure integrity.  Creates/maintains guidelines to ensure backup plans are in place for potential failures to minimize downtime.

Designs system specifications for new systems/processes.

Responsible to maintain telephone circuits and network circuits including internal and external links.  Further, responsible for cellular service and equipment including setup and maintenance.

Responsible for maintaining integrity and security of IS&T assets and information using both physical and cyber security means and best practices.  Maintains security within UCS Security Guidelines.

Ensures ongoing compliance of the Cooperative in regards to federal, regulatory, and payment card industry data security standards pertaining to network, servers, and storage or data.

Assists other departments in developing reports and mining data from all IS&T systems.  Also ensures systems are integrated where possible for increased efficiency across the Cooperative.

Shall be available during and after hours to fully support the IS&T needs of the Cooperative.

Adhere to and encourage current safety policies and procedures and be actively involved in continuously assessing safety policies to ensure their content and/or effectiveness are consistently the top priority at the cooperative.

As a member of the supervisory/management team, this position responsible for the provision of a full range of supervisory activities including but not limited to the selection, training and evaluation of section personnel, planning, developing and monitoring completion of objectives and special projects as delegated.

Administers “Proactive Performance Coaching” principals in accordance with supervisory duties.

Participates in the following committees: Technology Committee, Security Committee and Identity Theft Working Committee.

Develop and implement: education, tools and training with clear expectations to employees in order to meet departmental and cooperative goals including but not limited to the following:

Maintain familiarity with and be able to effectively communicate United, industry, and regulatory information including but not limited to: communications and publications to our membership, internal communications such as the employee newsletter, supervisors’ meetings and employee meetings, and information from appropriate internal and external web sites.

Prepare (and potentially deliver) presentations to employees or other groups as necessary.

Follow the Supervisor’s Code as developed by the supervisor’s group.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of responsibilities.

The IS&T Administrator shall be required to perform any other duties assigned to fulfill the objectives of the Cooperative.

EXTERNAL RELATIONSHIPS

Computer software and hardware vendors: collaborate to purchase products, coordinate assisted implementations where applicable, and provide support and repairs.

Computer software support staff:  consult to resolve problems

Outside network/communication vendors:  ISP’s, network/communications vendors and/or operators such as SBC, Brazos, etc. for troubleshooting, installation, setup and maintenance.

POSITION REQUIREMENTS

Job Knowledge, Training and Experience: Prefer Bachelor degree in computer science or related field from an accredited university and three years related experience in project completion and management in a computing environment or equivalent.

Equipment Operated: Must also have a current Texas driver's license without violations that would prohibit insurability

Abilities and Skills:  Must be able to make frequent contact with the public and write reports and correspondence.  Must be able to occasionally make formal presentations.  Requires the ability to work accurately, pay attention to details and meet deadlines under pressure. Requires ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  Must be able to carry out instructions furnished in written, oral, or diagram form.  Requires ability to deal with problems involving several concrete variables in standardized situations.

Physical Effort: Must be able to perform all activities listed in the job description with or without reasonable accommodation.  Occasionally required to reach with hands and arms, climb and balance, and stoop and crawl.  Must be able to frequently lift or move up to 25 pounds, and occasionally lift or move up to 100 pounds.  Requires specific vision abilities that include close vision, distance vision, color vision, and ability to adjust focus.

Working Conditions:  Work is performed in an office environment for the majority of the time.  Occasionally required to visit field communications sites.  Occasional travel required.

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