What are the responsibilities and job description for the Medical Front Office Receptionist position at United Family Medical Center?
Job Title: Office Receptionist
Location: United Family Medical Center, Newburyport, MA
Employment Type: Full-Time
About Us:
United Family Medical Center (UFMC) is dedicated to providing compassionate, high-quality healthcare to our community. We’re looking for a friendly and organized Office Receptionist to be the welcoming face of our practice and help ensure smooth daily operations.
Key Responsibilities:
- Greet and check in patients with a warm and professional demeanor.
- Manage phone calls, schedule appointments, and handle patient inquiries.
- Verify insurance information and collect co-pays or outstanding balances.
- Maintain patient records and ensure accurate data entry into the system.
- Coordinate communication between patients, providers, and clinical staff.
- Handle incoming and outgoing mail, faxes, and office supplies management.
- Assist with administrative tasks as needed to support the office team.
Qualifications:
- High school diploma or equivalent (required).
- Previous experience in a medical office or healthcare setting (preferred).
- Proficiency in medical scheduling software and basic computer skills.
- Excellent communication and customer service skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Understanding of patient confidentiality and HIPAA compliance.
Benefits:
- Competitive hourly wage ($22/hour)
- Opportunity for growth within the practice
- Supportive and collaborative work environment
Schedule:
- Monday–Friday, 8 AM–5 PM (with potential flexibility)
Salary : $20 - $23