What are the responsibilities and job description for the front office spa receptionist position at Insideout Health & Wellness PL?
Job Description
Job Description
Benefits :
Competitive salary
Training & development
Wellness resources
Benefits / Perks
Competitive Compensation
Great Work Environment
Job Summary
Immediate front desk receptionist part-time job position available at Insideout Health & Wellness located in Wenham , Mass. Insideout is a well-established, growing center serving the health and wellness needs of our local community through alternative therapies. We are looking for a team-oriented, organized and eager individual to help with front desk, small administrative duties and office management. The ideal candidate would be computer savvy and have prior customer service / hospitality experience. This is a great hands-on opportunity for a organized, efficient person in a healing, professional environment. 8 Hours weekly may vary with additional hours as needed for holidays. Hours needed are tues, thursday 3 pm to close ( approximately 6-7 pm), These hours are fixed.
Responsibilities
All front desk duties, office management and providing superior customer service
Answering phones and booking appointments through our POS system
Taking payments
Educating clients and answering questions about treatments, modalities
Providing any customer service as needed for clients and practitioners
Maintain the aesthetic of the center in terms of light cleaning (vacuuming / sweeping, dusting, and disinfecting frequently touched surfaces)
Maintain inventory
Updating the database and maintaining records
Running errands
Expand our presence in the community thru social media marketing
Assisting with other advertising / marketing avenues
Problem solving in daily operations
Requirements
Comfortable working both Independently and as part of a Team
Social and Positive Attitude
Outstanding Work Ethic
Customer Service Experience
Strong Communication Skills
Marketing / Sales Experience
Ability to Multi-task and learn software quickly
Must be Reliable and Self-motivated
Like-minded in Living a Healthy Lifestyle
Must be able to stand for long periods, reach, bend, squat, and use hands and fingers for various duties.
Must have experience typing efficiently
Experience in a spa setting or similar business
Qualifications
Previous marketing / sales experience desired
Exceptional communication skills
Familiarity with common computer programs such as the Microsoft Office suite and Adobe suite
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