What are the responsibilities and job description for the Human Resources (HR) Office Assistant position at United Health Centers of the San Joaquin Valley?
Overview
The purpose of United Health Center’s Human Resource department is to assist in the ongoing development of a superior workforce for UHC’s multiple health center locations. Under the direction of the Human Resources Manager, this non-exempt, entry-level position provides exceptional customer service in a high-performance, employee-oriented culture while meeting quality standards and productivity attainment. The HR Office Assistant provides critical support to the HR team by performing a variety of clerical and administrative duties directed toward achieving United Health Centers’ strategic goals.
Responsibilities
As a member of the Human Resources team, this position efficiently supports the goals of the department and organization. These activities include, but are not limited to, the following:
- Cultivates confidence and establishes effective collaboration with the HR Managerand the Director of Human Resources.
- Demonstrates awareness of, and compliance with, United Health Centers’ organizational mission and values to provide health care access and support services for all members of the community.
- Communicates effectively with other staff members or departments and ensures all verbal and written communication are of the highest quality and accuracy. Responds to all incoming inquiries in a timely, customer service-oriented manner.
- Maintains employee confidence and protects the organization by ensuring personnel data and all other employment-related documents and information are secured and kept confidential.
- Complies with federal, state and local employment laws and requirements under the direction of the HR Manager and Director of Human Resources. Prepares reports as designated by the Human Resources Manager.
- Completes various human resource projects and activities as assigned by either the HR Manager or the Director of Human Resources.
Qualifications
EDUCATION
- Requires the knowledge, skill, and mental development equivalent to the completion of high school (GED) and some college level course work.
LICENSE/CERTIFICATION:
- Possess a valid CA driver's license.
PRIOR EXPERIENCE:
- Requires two years of clerical or administrative experience.
- One year of Human Resources experience preferred.
SKILLS
- Must be fully bilingual in Spanish.
- Customer-service oriented.
- Proficient at modern office practices and procedures.
- Detail oriented.
- Highly organized.
- Positive professional insight
- Flexible and dependable
- Demonstrated good problem-solving skills; sound judgment
- Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
- Strong computer skills (especially Outlook, MS Word and MS Excel)
- Attention to detail and excellent follow-through on work tasks
- Able to handle multiple tasks simultaneously
PHYSICAL REQUIREMENTS:
- Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
- Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
- Must have high manual dexterity.
- Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.
The pay range for the HR Office Assistant non-exempt position starts at $21 an hour. Our salary ranges are dependent on knowledge, skills, and experience.
In addition, our comprehensive benefits package for regular status employees includes:
- Medical, Dental, and Vision insurance with low premium cost
- Paid time off and paid holidays
- 401k plan with matching contribution
- Educational Assistance
- Employee discounts and more!
Salary : $21
