What are the responsibilities and job description for the Outside Sales – Convert pre-qualified appointments into happy customers (No Cold Calling) position at United Home Experts, Inc?
About Us:
We are a growing Boston - Area, family-owned residential remodeling company that has been in business since 1998. We currently do 4000 jobs per year and specialize in custom, high-end home remodels. We are looking to fill 7 openings in our sales team by February 10th.
The main reason for our growth is the adherence to our Core Values:
- Positive, Energetic & Fun
- Tell The Truth & Keep Your Word (Open and Honest Sales Approach)
- Creatively Find Solutions
- Know Your Stuff (Always Learning & Improving)
- Act With Urgency To Meet Customer Needs
About You:
- Driven, persistent, and operates with urgency
- Wants to upgrade their income
- Interest in self improvement and constant learning
- Flourishes independently with a desire to feel part of a team
- Basic mathematical skills
- Communication skills, in person, on the phone, and in writing
- Self motivated by the next sale & positive competition
- Ability to leverage common sales strategies to generate trust and interest from potential clients
- Maintains composure with colleagues and customers at all times
Position Responsibilities
- Conduct 6-12 in home appointments per week from pre-qualified leads
- Follow up with potential customers in between appointments
- Sell $500k worth of services within the first 4 to 8 months
- Beginning with year 2, generate $1.5 - $3M in revenue per year, maintaining a 30-40% sales success rate
- Acquire Customer Satisfaction rates of 9 or 10
- Communicate with customers regarding their interests and goals, and the products and services available from UHE
- Communicate with marketing regarding upcoming appointments and availability
- Communicate with production regarding details of contracted scopes
- Communicate with home office regarding customer issues, sales challenges, Collections
- Follow through on contract requirements pre-production handoff
- Customers guided through all decisions required, including specifics of material & colors
- Process expectations set, every step of the way
- Support and completion of legal requirements: LEAD cert, HOA approvals, etc
- Minor Administrative reporting on a per appointment basis
- Introduction and walk through any required financing application and initiation
- Collection of full deposit
- Scope and communicate any change orders requested
- While about 80% of the appointments our representatives conduct are provided, the other 20% come from various self-generated activities such as participation in a BNI or other networking group, working home shows, warm market/referrals or various other options
- Regular check in with the Sales Manager and weekly meeting attendance
Pay and Benefits:
- Position is uncapped, full commission after the paid training period
- Average earning for first year reps has been $70k to $100k
- High-quality, personalized sales training and mentoring provided
- Bonuses and a rewards trip are available based on performance
- Qualified leads provided
- Flexible schedule
- 401(k) matched up to 4%
- Health Savings Account
- Insurance provided
- Dental
- Health
- Life
- Vision
- Profit sharing
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
License/Certification:
- Driver's License (Required)
Work Location: Must be in Connecticut, work is on the road
Application Process:
- Send your resume for consideration today
- Our review team will assess your resume within 24-48 hours
- All inquiries will be kept confidential.
Salary : $70,000 - $100,000
