What are the responsibilities and job description for the Outside Sales – Convert pre-qualified appointments into happy customers (No Cold Calling) position at United Home Experts, Inc?
About Us :
We are a growing Boston - Area, family-owned residential remodeling company that has been in business since 1998. We currently do 4000 jobs per year and specialize in custom, high-end home remodels. We are looking to fill 7 openings in our sales team by February 10th.
The main reason for our growth is the adherence to our Core Values :
Positive, Energetic & Fun
Tell The Truth & Keep Your Word (Open and Honest Sales Approach)
Creatively Find Solutions
Know Your Stuff (Always Learning & Improving)
Act With Urgency To Meet Customer Needs
About You :
Driven, persistent, and operates with urgency
Wants to upgrade their income
Interest in self improvement and constant learning
Flourishes independently with a desire to feel part of a team
Basic mathematical skills
Communication skills, in person, on the phone, and in writing
Self motivated by the next sale & positive competition
Ability to leverage common sales strategies to generate trust and interest from potential clients
Maintains composure with colleagues and customers at all times
Position Responsibilities
Conduct 6-12 in home appointments per week from pre-qualified leads
Follow up with potential customers in between appointments
Sell $500k worth of services within the first 4 to 8 months
Beginning with year 2, generate $1.5 - $3M in revenue per year, maintaining a 30-40% sales success rate
Acquire Customer Satisfaction rates of 9 or 10
Communicate with customers regarding their interests and goals, and the products and services available from UHE
Communicate with marketing regarding upcoming appointments and availability
Communicate with production regarding details of contracted scopes
Communicate with home office regarding customer issues, sales challenges, Collections
Follow through on contract requirements pre-production handoff
Customers guided through all decisions required, including specifics of material & colors
Process expectations set, every step of the way
Support and completion of legal requirements : LEAD cert, HOA approvals, etc
Minor Administrative reporting on a per appointment basis
Introduction and walk through any required financing application and initiation
Collection of full deposit
Scope and communicate any change orders requested
While about 80% of the appointments our representatives conduct are provided, the other 20% come from various self-generated activities such as participation in a BNI or other networking group, working home shows, warm market / referrals or various other options
Regular check in with the Sales Manager and weekly meeting attendance
Pay and Benefits :
Position is uncapped, full commission after the paid training period
Average earning for first year reps has been $70k to $100k
High-quality, personalized sales training and mentoring provided
Bonuses and a rewards trip are available based on performance
Qualified leads provided
Flexible schedule
401(k) matched up to 4%
Health Savings Account
Insurance provided
Dental
Health
Life
Vision
Profit sharing
Schedule :
Monday to Friday
Weekend availability
Supplemental pay types :
Bonus pay
Commission pay
License / Certification :
Driver's License (Required)
Work Location : Must be in Connecticut, work is on the road
Application Process :
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