What are the responsibilities and job description for the Sales Operations Coordinator - In Office Team Success position at United Home Experts, Inc?
- Enjoy being a part of a high-functioning team dedicated to serving others with excellence?
- Are you a process oriented person who ALSO loves high levels of people interaction?
We are looking for a positive, organized, and driven Sales Operations Coordinator to provide essential support to our Sales Leader and field sales team. The goal is to maximize team performance, drive efficiency, and contribute to the long-term success of United Home Experts (UHE).
What You'll Need To Bring:
- Drive to excel in a key support role, administrative functions and phone skills
- Excitement working with a variety of people and functions
- Ability to quickly learn and adapt
- Comfort using technology proficiently
- Enjoyment of solving problems with an attention to detail
Ideal Candidate For This Position Should Be Great At:
- A variety of administrative support and organization tasks and skills
- Problem solving in person and over the phone
- Managing multiple initiatives simultaneously
- Following projects through to completion
- Anticipating needs to maximize the capacity and efficacy of the team
- Thriving in a fast-paced, team-oriented culture
Key Responsibilities
- Support the Sales Leader in maintaining quality, accuracy, and process consistency within the sales team
- Provide frontline sales support by assisting Sales Estimators with SOWs and internal processes to generate and book orders
- Coordinate with cross-functional teams (Finance, Marketing, & Production) to ensure seamless job execution
- Proactively communicate status updates to enable the sales team to focus on selling
- Identify, prioritize, and resolve everyday sales department challenges in a fast-moving environment
- Verify that Scopes of Work and all sales documentation is complete and error-free, contacting customers or sales reps as needed
- Work closely with senior sales and operations leadership to identify opportunities for sales process improvement
- Provide customer support, acting as a point of contact between sales and installation teams
- Assist in arranging sales presentations and supporting materials (technical papers, customer references, etc.)
Objectives
At United Home Experts, our passion is helping homeowners “love their homes again!” Every day, our team finds creative solutions to home improvement challenges in a fun, fast-paced environment.
United's Core Values
- Be positive, energetic, and fun
- Tell the truth and keep your word
- Creatively find solutions
- Know your stuff (always improving)
- Act with urgency to meet customer needs
About United -
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