What are the responsibilities and job description for the Intake Nurse position at United Hospice?
United Hospice is recruiting for full-time and Intake Nurse to work within our Intake Department to manage patient intake calls and referrals.
Qualifications:
- Registered Nurse - preferred, Licensed Practical Nurse
- Understanding of hospice philosophy and how hospice can meet the needs of terminally ill patients and their families
- Basic understanding of hospice insurance benefits
- Ability to understand the needs of terminally ill patients and their families and communicate to them how hospice can help meet those needs
- Basic knowledge of medications, treatments, and therapies for pain and symptom control
- Ability to communicate effectively orally and in writing
- Strong computer skills
- Ability to relate to a diverse population and workforce in a personable and effective manner
- Good listening skills
- Ability to work within a team concept
- Able to follow and complete detailed workflows
Expected Salary Range for this position: $70,000 to $100,000
Responsibilities:
- Screens and processes referrals and inquiries to our hospice program promptly
- Consults with patient/family to provide emotional support and to assess their physical, psychosocial, and spiritual needs
- Educates the patient/family and various referral sources about hospice care and the services available
- Conducts and documents insurance search with the assistance of the finance department
- Refers patient information to the medical director to ascertain medical appropriateness
- Records all activity on the intake form throughout the referral process
- Ability to input demographic information into the computer on each referral and input updates as status changes
- Schedules assessments for admission with patient/family
- Responds to requests to provide information about community services for non-hospice referrals
- Participates in on-call and weekend rotation
- Refers to other health care providers if the patient is not hospice-appropriate or declines hospice services
- Mails and logs physician packets to new physicians
- Accepts other responsibilities as assigned
- Incorporates the organization’s commitment to the highest levels of customer service and is dedicated to continuous quality improvement such as:
Is steadfastly dedicated to the belief that all people deserve care and comfort at the end of life
Promotes positive co-worker and teamwork relationships
Supports the goals and mission of United Hospice
Salary : $70,000 - $100,000
