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Genesys Cloud CX

UNITED IT TECHNICAL SERVICES
Buffalo, NY Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 2/17/2025

Role: Genesys Cloud CX Developer

Location: Buffalo, NY (Onsite)

Job Description:

Mid Genesys Cloud CX Developer

5 plus years’ experience with non-voice Genesys Contact Center developer.

experience with predictive routing, engagements, so-browse, screen sharing, and/or agent assist development experienced.

Nice to have Visio call flow design experienced reading and creating, Inbound and outbound ,pure cloud.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Azure: 3 years (Preferred)
  • genesys: 3 years (Preferred)

Work Location: In person

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