What are the responsibilities and job description for the Front Desk Receptionist position at United Martial Arts Center?
High Profile, fast-paced Martial Arts school looking for a dedicated team player with above average multi-tasking skills, and a strong desire to excel in a team focused environment.
Requirements:
- Must have exemplary organizational skills, and a keen attention to detail.
- Must have excellent verbal and written communication skills.
- Must be able to exercise logical and proactive thinking; while working well under pressure.
- Achieve a consistently high standard of customer service; both in person and on the telephone.
- Have a strong sense of personal responsibility and reliability.
- Be able to demonstrate resourcefulness, flexibility, and patience when dealing with our diverse customer base.
- Must be able to effectively communicate with people at all levels, create and maintain relationships, and resolve issues.
- Proficient in Microsoft Office.
Responsibilities:
- Candidate will be responsible for both back and front office tasks.
- Properly screen and direct calls, to include taking and relaying messages.
- Effectively provide sales information to customers; both in person and on the telephone.
- Client credit card processing and cash handling.
- Organizing and maintaining filing system.
- Provide general administrative duties to support the Office Manager and staff.
Qualifications:
Education/Experience Required: High school education, in addition to: one year related experience, training or equivalent combination of education and experience.
Background requirement: Have the ability to pass a thorough background screening. We are a drug-free employer.
Appearance: Employees will be required to maintain a neat and clean appearance, and be in proper attire at all times.
Hours: Employees must be available to work Monday through Friday from 10:00 am until 6:00 pm.
United Martial Arts Center is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. United Martial Arts Center does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $16 - $18