What are the responsibilities and job description for the Head of Quality Assurance position at United Network for Organ Sharing?
Position Description
We are seeking an experienced and dynamic Head of Quality Assurance to lead our Quality Assurance (QA) and Quality Control (QC) efforts within our healthcare technology organization. The ideal candidate will drive process improvements, implement automation strategies, and leverage the Microsoft DevOps technology stack to ensure the highest standards of quality and efficiency.
Note: we will evaluate candidates at the Assistant Director and Director level for this position
Key Responsibilities
- Lead and manage the QA and QC teams to ensure the delivery of high-quality healthcare technology solutions.
- Develop, implement, and maintain QA and QC processes and standards.
- Drive continuous process improvements to enhance product quality and operational efficiency.
- Oversee the implementation and maintenance of automation frameworks using Selenium, Gherkin, C#, and SQL.
- Collaborate with cross-functional teams to integrate QA processes within the Microsoft DevOps technology stack.
- Ensure compliance with industry standards and regulatory requirements.
- Monitor and report on key quality metrics and performance indicators.
- Provide leadership, mentorship, and training to QA and QC team members.
- Stay current with industry trends and advancements in QA methodologies and technologies.
Minimum Requirements
- Minimum of 7 years of experience in Quality Assurance and Quality Control
- 3 years of people management experience.
Critical Skills
- Experience in the healthcare technology industry.
- Certification in Quality Assurance or related fields.
- Familiarity with regulatory requirements and standards in healthcare technology.
- Strong knowledge of QA and QC processes, methodologies, and best practices.
- Proficiency in automation tools and frameworks, including Selenium, Gherkin, C#, and SQL.
- Experience with the Microsoft DevOps technology stack.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent experience will be considered.
Physical Requirements
-
General office demands
- Prolonged periods of sitting at a desk and working on a computer.
- Frequent reaching, handling, and fine manipulation for using office equipment, filing, and managing paperwork.
- Manual dexterity sufficient to operate a keyboard, mouse, and other office tools.
- Occasional standing, walking, and bending.
- Ability to lift up to 10-20 pounds occasionally.
- Vision abilities required include close vision for computer work and reading documents.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Us
The United Network for Organ Sharing (UNOS) coordinates the nation’s organ transplant system, providing vital services to meet the needs of men, women and children awaiting lifesaving organ transplants. Based in Richmond, Va., UNOS is a private, nonprofit membership organization.
UNOS members encompass every transplant hospital, tissue matching laboratory and organ procurement organization in the United States, as well as voluntary health and professional societies, ethicists, transplant patients and organ donor advocates.
Top workplace in Richmond since 2014
UNOS is a great place to work! We have been named a Top Workplace in Richmond by the Richmond Times-Dispatch for 10 years in a row.
Virginia Values Veterans Certified
UNOS is V3-certified! V3- Certified companies work with the Department of Veterans Services and other strategic partners to support Virginia’s Veterans.
UNOS Benefits
For information on UNOS, including more information on employee benefits, take a look at the UNOS Employee Benefits Summary.
Authorization
Must be authorized to work in the US. Sponsorship is not available for this position.
Agency Statement
No Agencies Please.
UNOS provide equal employment opportunity for all applicants and employees. It will not unlawfully discriminate or permit harassment against any employee or applicant on the basis of race, ethnicity, color, religion, national origin, gender, age, disability, familial or marital status, military or veteran status, sexual orientation, gender identity and expression, genetic information, or any other characteristics or classification protected under applicable law (“protected categories”). This policy applies not only to hiring, but also to working conditions, benefits and privileges of employment, training, appointments for advancement, transfers, layoffs, recalls, terminations of employment and all other terms and conditions of employment.
UNOS is also an affirmative action employer. It takes affirmative action to recruit and provide opportunities for advancement to qualified females and minorities, individuals with disabilities, special disabled veterans and other protected veterans. It hires and promotes based on job-related requirements and individual qualifications. Action is taken to ensure the fulfillment of this policy as to all phases of the employment process including hiring, placement, training, upgrading, transfers and/or demotions, recruiting, layoffs and termination of employment.
UNOS invites individuals with disabilities and protected veterans to identify themselves, if they wish to do so. Such communication will be kept as confidential as possible and will be used only in accordance with the law. Candidates may contact the EEO/AA Officer at human.resources@unos.org to self-identify or request an accommodation.
EEO is the Law | EEO is the Law Supplement | E-Verify Participation English/Spanish | Right to Work | Right to Work Spanish | Pay Transparency
