What are the responsibilities and job description for the National Account Executive position at United Site Services?
About USS:
This position does not have direct supervisory responsibilities.
Qualifications:
EDUCATION
Min/Preferred
Education Level
Description
Minimum
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
7
Minimum of 5 years outside sales experience
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
Physical Requirements:
Demand
Frequency
Office / Hybrid Outside Sales requiring minimal to moderate physical activity including extended time sitting in a car or at a desk Time will also be spent standing and walking while visiting sites
This job will operate part of the time in a regular office environment. Position will also require extended periods of driving to visit client sites, which may involve exposure to inclement weather, drastic temperature changes, dust, fumes, loud noise, and uneven terrain
Use hands and fingers to handle, control or feel objects tools or controls
Frequent
See details of objects that are less than a few feet away
Frequent
Speak clearly so listeners can understand
Frequent
Understand the speech of another person
Frequent
Focus on one source of sound and ignore others
Frequent
Hear sounds and recognize the difference between them
Frequent
See differences between colors, shades and brightness
Frequent
Benefit Summary:
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview:
The National Account Executive (NAE) is a senior sales role focused on developing and managing relationships with high-value, multi-regional accounts. This role is pivotal in aligning company solutions with national clients' needs across diverse projects and strategically partnering with regional account executives to deliver best in class customer solutions. The National Account Executive (NAE) is a senior sales role responsible for developing and managing relationships with high-value, multi-regional accounts. The National Account Executive will leverage deep industry expertise and market insights to develop tailored, scalable strategies that support client objectives while maximizing revenue growth. Success in this role requires expert relationship-building skills, the ability to influence stakeholders at all levels, and a strong drive to exceed challenging revenue and service quality targets.
Responsibilities:
Achieves and exceeds annual revenue quotas by proactively identifying client needs and cross-selling and upselling solutions that meet immediate and long-term objectives.- Designs, implements, and oversees comprehensive account plans for high-value national clients, identifying opportunities to deepen engagement across multi-regional locations and ensuring alignment with the client's strategic goals.
- Collaborates with senior-level client contacts to negotiate complex contracts and agreements, ensuring alignment with client and company priorities while maintaining high standards of service quality and delivery.
- Serves as the primary point of contact for all multi-regional accounts, proactively addressing service issues, coordinating cross-functional support, and advocating for client needs internally to foster strong and lasting client partnerships.
- Develops and delivers executive-level presentations and proposals that demonstrate the unique value of the company's solutions, leveraging data insights, case studies, and tailored service packages to meet client specifications.
- Partners with cross-functional teams (operations, finance, customer support) to ensure flawless service execution and identify improvement areas in client satisfaction, service delivery, and account growth.
- Maintains a strategic understanding of the competitive landscape, continuously gathering insights on industry trends, emerging client needs, and innovative service opportunities to maintain a competitive edge.
- Cultivates and strengthens relationships with existing clients and builds relationships with new clients, making sophisticated recommendations on product offerings, and ensuring client needs are met.
- Builds and maintains a robust sales pipeline by identifying qualifying leads.
- Oversee the sales pipeline to ensure accuracy and efficiency, while providing precise revenue forecasting to support business planning and decision-making. Ensures the pipeline aligns with quarterly and annual sales targets.
- Tracks the progress of opportunities through the sales cycle using CRM tools.
- Partners with operational teams and order support teams to ensure smooth project handoff and client satisfaction post sale.
- Prospects and generates leads for new accounts and generates revenue at or above quota levels for new accounts.
- Wins new projects and sites from existing parent accounts.
- Identifies and pursues opportunities to convert competitor customers to USS products.
- Collaborates with internal stakeholders to ensure equipment availability, timely delivery, and proper service.
- Leverages company offerings and provides solutions to a wide range of issues and tailors service to client needs.
- Leads the sales process from initial contact through proposal, negotiation, and finalization, ensuring smooth transactions and client satisfaction.
- Maintains in-depth knowledge of the full range of product solution offerings.
- Provides exceptional customer service throughout the sales cycle to include post-sale.
- Stays informed about industry trends and developments
- Allocates resources efficiently to maximize
SUPERVISORY RESPONSIBILITIES
This position does not have direct supervisory responsibilities.
QUALIFICATIONS
EDUCATION
Min/Preferred
Education Level
Description
Minimum
4 Year / bachelor’s degree
Bachelor’s degree or equivalent years of sales experience
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
7
Minimum of 5 years outside sales experience
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
- More than 50% travel
- Have reliable transportation to visit clients or potential client sites
- Strong executive presence and presentation skills, capable of engaging high-level stakeholders, understanding their priorities, and positioning the company as an essential partner
- Advanced understanding of the sales lifecycle for multi-regional accounts, including complex negotiation, pricing structures, and contract management
- Ability to balance multiple clients in different phases of the sales process while maintaining quality of service
- Proficiency in CRM platforms (Salesforce preferred) for tracking multi-regional client data, revenue forecasting, and managing strategic account plan
- Proficient in Microsoft Office 365 (Excel, PPT, Word, Outlook, Teams, SharePoint)
- Problem-solving skills
- Ability to identify and recommend effective solutions for major national clients.
- Exceptional communication, interpersonal, and negotiation skills
- Ability to build and foster strong client relationships
- Ability to learn and adapt in a fast-paced environment
- Ability to work well in a team environment and develop collaborative relationships with colleagues
- Exceptional strategic and analytical skills, with the ability to develop custom solutions that align with complex, multi-regional client needs
- Exceptional collaboration skills to work effectively with cross-functional teams in operations, finance, and customer support to deliver seamless client experiences
Physical Requirements:
PHYSICAL REQUIREMENTS
Demand
Frequency
Office / Hybrid Outside Sales requiring minimal to moderate physical activity including extended time sitting in a car or at a desk Time will also be spent standing and walking while visiting sites
This job will operate part of the time in a regular office environment. Position will also require extended periods of driving to visit client sites, which may involve exposure to inclement weather, drastic temperature changes, dust, fumes, loud noise, and uneven terrain
Use hands and fingers to handle, control or feel objects tools or controls
Frequent
See details of objects that are less than a few feet away
Frequent
Speak clearly so listeners can understand
Frequent
Understand the speech of another person
Frequent
Focus on one source of sound and ignore others
Frequent
Hear sounds and recognize the difference between them
Frequent
See differences between colors, shades and brightness
Frequent
Benefit Summary:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
Salary Range: $104,000.00 – $157,000.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement:
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Salary : $104,000 - $157,000
