What are the responsibilities and job description for the PSFB Host Sun:1pm-6pm Thu/Fri: Off Mon/Tue/Wed/Fri: 3pm-7pm position at United States - Colorado - Peterson AFB?
***MUST BE 21 TO SELL ALCOHOL AND TOBACCO***
Summary of Responsibilities
RESPONSIBLE FOR MULTIPLE SELF-CHECKOUT REGISTERS WHILE DRIVING OUTSTANDING CUSTOMER EXPERIENCE THROUGH
PROACTIVE AND CUSTOMER FOCUSED ACTIONS AND EXCEPTIONAL SERVICE. MAY ASSIST WITH REGULAR CHECKOUT STATIONS AS
NEEDED.
Performance Standard Agreement
Main Job Task Standard Used to Measure Performance
PROGRAMS TO CUSTOMERS TO DRIVE SALES GROWTH AND INCREASE
CUSTOMER BRAND LOYALTY.
ACCOUNTS, CONDUCT SALES, REFUNDS, OR SIMILAR TRANSACTIONS
(E.G., VOIDS, PRICE OVERRIDES, AND KNOWLEDGE OF ERROR CODES).
VERIFIES AND ACCEPTS MULTIPLE TENDERS FOR PAYMENT AND MAKES
CHANGE WITH ACCURACY AND ZERO VARIANCE TOLERANCE. MAY
TROUBLESHOOT BASIC ISSUES AS NEEDED.
CASH AND INVENTORY. PRACTICES LOSS PREVENTION PROCEDURES
AND ALERTS SECURITY AND MANAGEMENT OF POTENTIAL PROBLEMS
THAT MAY INVOLVE FRAUD, WASTE AND ABUSE.
• PERFORMS OTHER DUTIES AS ASSIGNED. • EXCHANGE CUSTOMER SERVICE TRAINING
STANDARDS
AND/OR LINE OF SIGHT, ASSESSES THEIR NEEDS, SUGGESTS
ALTERNATIVE OPTIONS AND PROVIDES RESOLUTION. KEEPS THEIR
NEEDS FOREMOST AND CREATES A WELCOMING ENVIRONMENT,
ACTIVELY ENGAGES AND BUILDS TRUST RELATIONSHIP WITH THE
CUSTOMER IN ORDER TO DELIVER A PERSONALIZED SHOPPING
EXPERIENCE. MAY ASSIST CUSTOMERS WITH PRODUCT SELECTION.
SOFTLINES AND HARDLINES GUIDANCE
COMPLETION OF HIGH SCHOOL OR THE EQUIVALENT, RETAIL EXPERIENCE, DEMONSTRATED WILLINGNESS AND POTENTIAL FOR
ADDITIONAL RESPONSIBILITY.
Summary of Responsibilities
RESPONSIBLE FOR MULTIPLE SELF-CHECKOUT REGISTERS WHILE DRIVING OUTSTANDING CUSTOMER EXPERIENCE THROUGH
PROACTIVE AND CUSTOMER FOCUSED ACTIONS AND EXCEPTIONAL SERVICE. MAY ASSIST WITH REGULAR CHECKOUT STATIONS AS
NEEDED.
Performance Standard Agreement
Main Job Task Standard Used to Measure Performance
- ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE BRANDED
PROGRAMS TO CUSTOMERS TO DRIVE SALES GROWTH AND INCREASE
CUSTOMER BRAND LOYALTY.
- BENEFITS OF USING EXCHANGE CORPORATE
- ASSISTS WITH AND/OR OPERATES A CASH REGISTER, SELF-CHECKOUT
ACCOUNTS, CONDUCT SALES, REFUNDS, OR SIMILAR TRANSACTIONS
(E.G., VOIDS, PRICE OVERRIDES, AND KNOWLEDGE OF ERROR CODES).
VERIFIES AND ACCEPTS MULTIPLE TENDERS FOR PAYMENT AND MAKES
CHANGE WITH ACCURACY AND ZERO VARIANCE TOLERANCE. MAY
TROUBLESHOOT BASIC ISSUES AS NEEDED.
- ACCURATE OPERATION OF CASH REGISTERS
- ASSURES COMPLIANCE WITH FIRE, SAFETY, SANITATION AND SECURITY
CASH AND INVENTORY. PRACTICES LOSS PREVENTION PROCEDURES
AND ALERTS SECURITY AND MANAGEMENT OF POTENTIAL PROBLEMS
THAT MAY INVOLVE FRAUD, WASTE AND ABUSE.
- FOLLOWS EXCHANGE LOSS PREVENTION
• PERFORMS OTHER DUTIES AS ASSIGNED. • EXCHANGE CUSTOMER SERVICE TRAINING
STANDARDS
- PROVIDES HIGH LEVEL OF CUSTOMER SATISFACTION THROUGH
AND/OR LINE OF SIGHT, ASSESSES THEIR NEEDS, SUGGESTS
ALTERNATIVE OPTIONS AND PROVIDES RESOLUTION. KEEPS THEIR
NEEDS FOREMOST AND CREATES A WELCOMING ENVIRONMENT,
ACTIVELY ENGAGES AND BUILDS TRUST RELATIONSHIP WITH THE
CUSTOMER IN ORDER TO DELIVER A PERSONALIZED SHOPPING
EXPERIENCE. MAY ASSIST CUSTOMERS WITH PRODUCT SELECTION.
- COMPLETES PRODUCT
SOFTLINES AND HARDLINES GUIDANCE
- REPORTS COMPLAINTS, SHRINK ISSUES, AND PROBLEMS WITH
- FOLLOWS STORE OPERATIONS PROCEDURES.
COMPLETION OF HIGH SCHOOL OR THE EQUIVALENT, RETAIL EXPERIENCE, DEMONSTRATED WILLINGNESS AND POTENTIAL FOR
ADDITIONAL RESPONSIBILITY.
