What are the responsibilities and job description for the Benefits Coordinator position at United Supermarkets?
The Benefits Coordinator is responsible for coordinating the administration of all health and welfare plans and retirement plans offered through The United Family, LLC. These benefits include but are not limited to the health plan, dental plan, disability plan, life insurance plan, leave of absence, voluntary products, 401(k), retirement, profit sharing and the flexible spending account plan.
Key Responsibilities:
Performs daily administration of the group health and welfare plans
Acts as a liaison between the plan participants and plan providers regarding benefits and retirement plan problems or questions
Responsible for tracking team member leave of absences, including notifications, premium payments, data entry into the AR systems and letters of cancellation
Responsible for weekly short term disability income paid to team members on leave of absence
Conducts routine audits of benefit files to ensure files contain all necessary documentation
Conducts routine audits of eligibility by comparing the payroll system to the administrator’s system
Assists in composing/proofing team member communication materials
Responsible for filing death claims and finalizing any health plan or retirement benefits due to beneficiaries
Responsible for conducting/participating in group enrollment/informational meetings
Responsible for contacting and enrolling all new team members that are eligible for benefit/retirement plans
Responsible for enforcing laws and regulations governing health and welfare plans
Assists in various projects as need arises
Processes short term disability paperwork and sends all pay information to the payroll department on a weekly basis
Enters all loan information into the payroll system from the payroll feedback file from the retirement partner
Processes weekly files for enrollment for the voluntary products
Responsible for processing weekly benefit reports for the payroll system
Confirms all bank deposits are made
Answers calls and questions from team members
Prepares and sends enrollment packets to newly eligible team members
Reporting for all termed team members to determine eligibility for the Retirement Plan for Team Members of The United Family LLC.; processes certificates received
Assists with the completion of 401(k) paperwork for terminations, new enrollees and withdrawals
Assists with data entry/filing during Open Enrollment
Responds to child support, Medicaid, HIPP and any other federally mandated orders within the specified time frames
Conducts research for team members and/or insurance carriers to attempt to resolve various situations
All other duties as assigned or requested by upper management
Key Requirements:
High School diploma or equivalent
Associates or Bachelor’s degree is preferred
1-3 years of experience in employee health benefits
Proficient in Microsoft Office
Ability to show accountability, commitment to quality and teamwork
Must take initiative in demonstrating self-reliance and creativity in resolving difficult issues
Must be personable, courteous and possess social and professional skills in oral/verbal communications
Must be customer oriented and able to effectively communicate with people in stressful situations
Ability to negotiate/mediate/interpret on behalf of team members
Able to maintain current knowledge of the laws and regulations regarding health and welfare plans
Must demonstrate self-motivation and initiative by developing and maintaining current information on health and welfare plans
Must display non-judgmental acceptance, maintain confidentiality and establish rapport and working relationships with team members, finance team and partners
Ability to prepare concise documentation and follow-ups
Ability to function as a team member and get along with others
Ability to accept supervisory coaching related to performance, work habits and attitude
