What are the responsibilities and job description for the Head of Business Optimization position at United Technical Support Services?
About the Role
This senior leadership position will lead and develop team members, fostering a culture of continuous improvement across HR, IT, Asset Management, and Facilities & Warehouse departments. The successful candidate will create and implement strategic initiatives that align with company objectives, monitor team performance, and implement metrics for efficiency and quality.
Promoting effective communication between Internal Ops/Shared Services and other departments will be a key responsibility, along with employing advanced technologies and automation tools to enhance efficiency, accuracy, and speed of service delivery.
