CONSENT COORDINATOR - Tissue

Make a difference.

Are you looking for a job with real purpose? As a Consent Coordinator for United Tissue Resources, you will join the effort to provide hope and healing to patients in need of life-changing tissue transplants. In 2024, we delivered over 14,000 grafts of tissue to hospitals in Central and South Texas. You can help us to continue our mission of life, by providing families with the information, empathy and understanding they need to make informed decisions about donation.

Responsibilities:

• Receive, coordinate, and evaluate medical and personal information concerning potential tissue donors, then use written criteria to determine eligibility for tissue donation.
• Contact authorizing persons to discuss donation and provide bereavement resources.
• Employ established techniques to meet individual and organizational goals.
• Complete authorization/notification processes and detailed medical history interviews with appropriate parties.
• Communicate with shared service partners and involved entities on shared referrals and/or donor cases to facilitate the donation process. This may include medical examiner’s offices, justices of the peace, funeral homes, eye banks, and organ banks.
• Complete and verify required documentation according to written procedures prior to recovery.
• Responsible for logistical coordination of donors cases with the surgical recovery team.
• Actively and professionally participate in Consent Services meetings and training including but not limited to role play scenarios, presentations and discussions.
• Responsible for entering referral and donor case information into department tracking databases.
• Responsible for activities and projects that support department performance including but not limited to donor case follow-up with shared service partners and participation in events with referral sources or within the community.
• Follow FDA, AATB, and UTR guidelines, protocols, policies, and procedures.
• Special projects as assigned.
• Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence.
• Office hours and work-from-home flexibility required.

Skills, Education and Experience:

• High school or equivalent required, and at least 2 years of health science, patient care, social work, hospice or counseling experience required.
• Bachelor’s degree in a related field, such as health sciences, psychology, social work, or interpersonal communication fields is preferred.
• Experience working in the Tissue Banking industry preferred.
• Must be organized and have the ability to prioritize tasks to meet established goals and strict deadlines.
• Must be able to work well both autonomously and within a team environment.
• Must be precise, accurate and detail-oriented.
• Must be able to handle sensitive and confidential information.
• Exhibit professional conduct and demeanor at all times.
• Excellent verbal and written communication skills required.
• Knowledge of computer software such as Microsoft Office.
• Demonstrated critical thinking and problem resolution abilities..
• Must be able to work a flexible on-call schedule.
• Bilingual in Spanish preferred.
• Must be at least 21 years of age, have a valid Texas driver’s license, proof of insurance, and an acceptable driving record.

Physical/Mental Requirements:

• Must be attentive to detail.
• Must be able to handle distractions with facility.
• Must be able to exercise discretion, respect, and concern at all times.
• Must be able to deal emotionally with death.
• Must be able to make sound judgments.
• Must be able to assimilate information and draw reasonable conclusions.

Local Applicants only. Primarily work from home but mandatory 4 hours, in office per week scheduled.

EEO Employer: Minorities/Women/Veterans/Disabled

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• Evening shift
• Holidays
• Night shift
• On call
• Weekends as needed

Application Question(s):

• What is your minimum required salary?

License/Certification:

• Driver's License (Required)

Location:

• Austin, TX 78754 (Required)

Work Location: In person

Salary : $50,000 - $55,000