What are the responsibilities and job description for the Senior Manager of Data & Technology – Grant-funded Position Pilot Volunteerism Headquarters (VHQ) position at United Way of Central Indiana?
Senior Manager of Data & Technology – Grant-funded Position
Pilot Volunteerism Headquarters (VHQ)
United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.
This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The role of Senior Manager of Data & Technology is key to shaping the data and technology strategy of the Volunteer Headquarters Pilot. This role requires expeditious strategic thinking, technical expertise, and innovative approaches for techno-centric, secure, and scalable volunteer engagement and management.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability, and the ability to multi-task and be open-minded in a fast-paced environment. The individual will also maintain knowledge of trends in his/her area of responsibility and review literature to understand key issues.
Education And/or Experience
Position Leads: N/A
FLSA Status: Exempt, Full-time
Job Type: Hybrid
Salary Range: Low 70’s to low 80’s
Benefits: Complete benefits package
Reviewed: March 2025
Equal Opportunity Employer
Please apply at uwci.org/team
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI’s right to assign or reassign duties and responsibilities to this position at any time.
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Pilot Volunteerism Headquarters (VHQ)
United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector, and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.
This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.
Position Summary
United Way of Central Indiana recognizes that the key to success is a strong and cohesive team that works through shared values to achieve our mission. The role of Senior Manager of Data & Technology is key to shaping the data and technology strategy of the Volunteer Headquarters Pilot. This role requires expeditious strategic thinking, technical expertise, and innovative approaches for techno-centric, secure, and scalable volunteer engagement and management.
Position Duties & Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- Data Strategy: Inform development and lead implementation of a comprehensive data strategy aligned with VHQ iterative goals, focusing on optimizing data collection, analysis, and reporting. Work closely with VHQ Team to define data priorities and performance metrics. Establish governance practices to ensure the accuracy, consistency, and privacy of data.
- Technology: Work closely with VHQ Team to design technology systems to align with VHQ objectives while meeting security and compliance standards. Create integrated analytical data systems to enhance platform workflows with the ability to pivot as initiative iterations necessitate change. Develop responsive dashboards with real-time updates and gamify features. Work cross-functionally to develop print and digital technology training resources. Advise VHQ leadership of new technology trends and tools to enhance and improve performance, analytics, and stakeholder collaboration.
- Collaboration: Communicate complex data insights and technologies to non-technical stakeholders through co-created workflows and training of VHQ staff and partner organizations. Co-create roadmaps for data and technology systems, setting clear milestones, timelines, and deliverables.
- Communication: Be knowledgeable about VHQ objectives and be an effective and compelling communicator of the same to advance engagement and brand value.
- Perform special assignments and other work, on an as-needed basis.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability, and the ability to multi-task and be open-minded in a fast-paced environment. The individual will also maintain knowledge of trends in his/her area of responsibility and review literature to understand key issues.
Education And/or Experience
- Bachelor’s degree preferred or minimum of 4 years’ experience in computer science, data science, information technology, business analytics, or a related field.
- Experience with Hands on Connect, Salesforce database or other similar volunteer management and CRM systems preferred.
- Advanced experience with AI technologies, predictive analytics, data security, database management and performance, and integration platforms.
- Demonstrated experience with and enjoyment of fast-paced and iterative experimental technology initiatives.
- Highly skilled in data visualization tools, gamification, and business intelligence platforms.
- Effective time management and multitasking abilities are required to meet deadlines.
- Strong organizational and interpersonal skills are crucial for success.
- Work experience may substitute for education requirements on a case-by-case basis.
Position Leads: N/A
FLSA Status: Exempt, Full-time
Job Type: Hybrid
Salary Range: Low 70’s to low 80’s
Benefits: Complete benefits package
Reviewed: March 2025
Equal Opportunity Employer
Please apply at uwci.org/team
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI’s right to assign or reassign duties and responsibilities to this position at any time.
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