What are the responsibilities and job description for the Housing Support Specialist, Housing & Homeless Coalition position at United Way of Central New York?
Primary Objective
The Housing and Homeless Coalition of Central New York (HHC) is seeking a Housing Engagement Specialist to operate housing engagement activities on behalf of the CNY CHANCE Program. HHC is a coalition of agencies and stakeholders which acts as the U.S. Dept. of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego Counties, dedicated to reducing, preventing, and ultimately ending homelessness in all forms.
Overall Responsibilities
- Enter and update housing inventory in our housing listing platform (Padmission).
- Run reports and correct housing inventory data to ensure system data quality.
- Collaborate with community partners to collect account information and manage the file completeness checklist for approved rental benefit disbursements.
- Enter all direct and indirect vendor services in Excel and HMIS.
- Develop recommendations for policies and procedures to operationalize departmental objectives.
- Collaborate with the HHC’s Coordinated Entry staff to streamline communication with community agencies for the prioritization of households in need of assistance.
- Other duties as assigned.
Accountability: Housing Services Coordinator, HHC
Position Status: Full-time, Non-exempt
Salary Range: $24 - $27 per hour, depending upon experience
Position Qualifications
- Bachelor’s Degree preferred and experience working in housing and homelessness programming.
- Experience with data entry, CRM tools, and/or accounts payable is desired.
- Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
- Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
- Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
- Ability to work with flexibility and independence.
- Ability to work overtime if necessary.
Skills / Capabilities
- Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
- Experience and ability to coordinate meetings, conduct training, and work with coalitions.
- Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
- Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
- Ability to work with flexibility and independence.
- Excellent verbal interpersonal skills for telephone and in-person communication.
- Strong oral and written English language skills for effective communication using excellent spelling, grammar, and writing skills. Must be able to carefully proof your own work.
- Ability to work overtime if necessary.
The Organization
The United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service community needs in the region. Through our advocacy and relevant leadership, we provide options for impactful giving, and we fund programs and initiatives that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by our values of compassion, empowerment, collaboration, leadership, and inclusion.
We work to ignite the spirit of community collaboration, giving, and civic engagement to improve lives in Central New York.
We believe in the promise and importance of creative thinking, strategic leadership, and strong collaborations to help bring about change.
This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.
To apply, please send detailed cover letter and résumé to resumes@unitedway-cny.org. Résumés accepted until the position is filled.
United Way is an equal opportunity employer. Diverse applicants are encouraged to apply.
Salary : $24 - $27
