VITA Site Coordinator

POSITION OVERVIEW

Volunteer Income Tax Assistance (VITA) Site Coordinator

Reports to: Economic Mobility Initiatives Manager

Status: Part-time Temporary, Grant Funded (Through April 15, 2025)

Our Volunteer Income Tax Assistance program files federal income tax returns free of charge for low-to-moderate income households. The VITA Site Coordinator is responsible for the smooth day-to-day operation of assigned VITA sites across Denton County during tax season. Serving as the contact for assigned sites and acting as the direct supervisor to valued volunteers, the Site Coordinator’s duties include site operation, volunteer management, taxpayer relations, record-keeping, and tax return submission.

Responsibilities:

• With training from United Way of Denton County staff, pass IRS-certification exams to qualify in a timely manner for Advanced and Foreign Student certifications
• Communicate with, organize, support, and recognize VITA volunteers
• Adhere to and communicate program policies and procedures to volunteers
• Ensure that VITA volunteers adhere to the six (6) IRS volunteer standards of conduct
• Ensure that assigned VITA sites meet all ten (10) IRS quality site requirements, are adequately supplied, are adequately staffed by volunteers, and open as scheduled
• Ensure that an on-site quality review process is in place using the return preparation source documents and that all return notes are properly documented
• Electronically file all completed returns in a timely manner, review acknowledgements, and resolve any e-file rejects in a timely manner
• Assist volunteers in the preparation of taxpayer’s returns on an as-needed basis
• Compile data and maintain grant-related records and statistics for VITA sites
• Collaborate with other VITA Site Coordinators, the Economic Mobility Manager, and the Programs Director to address all complications or barriers to the operation of VITA sites as they arise
• Collaborate with the Economic Mobility Manager, the Programs Director, and other United Way of Denton County staff to plan, organize, supervise, and promote Economic Mobility services
• Performs other related duties as needed or assigned

Minimum Qualifications:

• Dependability with flexibility to work weekday evenings and Saturdays
• Valid driver’s license and reliable transportation to facilitate training and VITA sites county-wide
• Prefer ability to speak a second language, especially Spanish
• Demonstrated knowledge of or a strong desire and aptitude to learn tax preparation including the completion of Form 1040 and all associated schedules and forms required
• Ability to complete all training and certification requirements in a timely manner
• Strong organizational, time management and communication skills
• Proficiency with Microsoft Office365 Suite and Google Sheets
• Prefer education or experience in accounting, social work, non-profit, and / or volunteer management
• Prefer experience working with a diverse population, including low-income families
• Prefer working knowledge of TaxSlayer tax preparation software

· Must pass criminal history background check upon request. · Physical health & mobility are needed to perform the responsibilities of the position. Activities such as bending, lifting, stooping, squatting are frequently required to perform duties; including but not limited to lifting or moving up to 30lbs.

Please send cover letter and resume to Shelby Redondo, Director of Programs at shelby@UnitedWayDenton.org

United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.

Job Type: Part-time

Expected hours: 8 – 32 per week

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Work Location: In person