Volunteer Initiatives Coordinator

Position Overview:

In this role, you will be the lead coordinator of our Volunteer Income Tax Assistance Program (VITA) (November through April), which is a free tax preparation service for individuals for low income individuals. You will also assist with volunteer projects of Day of Caring (peak season April through September) and provide opportunities for corporate volunteers to engage in building the community under the areas of impact: education, income and health. This role also assists the lead coordinator over Sub for Santa (peak season October through December) using both volunteers and staff to provide holiday assistance to families. The position requires strong organizational skills, the ability to lead training, and the capacity to work with volunteers and community partners to ensure the success of these vital programs. The ideal candidate will have strong interpersonal skills, a proactive, self-starting approach, and a passion for community improvement, as well as strong organizational skills. This individual will take initiative on program improvement and foster meaningful relationships both within United Way and across the community. The role involves frequent interactions with a diverse range of contacts and requires someone who thrives in building new connections while helping to make a tangible difference in the lives of others.

Duties and Responsibilities:

VITA Program (November to April):

• VITA Volunteer Engagement: Lead efforts to recruit and onboard new VITA volunteers, ensuring alignment with program needs and growth objectives.

• Oversee VITA training programs: This includes securing trainers, setting up training sessions, answering program-related questions, and ensuring volunteers are prepared to provide high-quality service.

• Coordinate VITA logistics: This includes setting up sites, restocking materials, and overseeing takedown procedures, etc.

• Volunteer Retention: Play a key role in the growth and retention of VITA volunteers, ensuring positive experiences and engagement with the program.

Day of Caring Support (May to September):

• Elementary School Projects: Serve as the main point of contact for staff leads and project leads for Day of Caring projects related to elementary schools.

• Training Assistance: Support the coordination and execution of Day of Caring training sessions to prepare volunteers for various projects.

• Project Materials Creation: Create and manage materials for Day of Caring school projects, including staff matching packets, company information sheets, project descriptions, and impact infographics.

Sub for Santa Support (September to November):

• Miscellaneous Sub for Santa program support

Qualifications:

• Strong interpersonal skills with the ability to engage and build relationships with a wide variety of individuals and groups.

• A self-starter who is motivated, takes initiative, and is committed to improving programs and processes.

• Passion for community service and volunteerism, with a genuine interest in making a positive impact on the community.

• Excellent communication skills, both written and verbal, with the ability to interact regularly with new contacts and stakeholders at United Way and within the broader community.

• Demonstrated ability to manage multiple projects and deadlines efficiently, ensuring timely and effective completion.

• Highly organized with attention to detail, ensuring smooth operations for the volunteer programs.

• Comfortable working in a fast-paced environment with shifting priorities and tasks.

• Flexible and adaptable, with the ability to solve problems creatively and support others in the field.

Benefits and Compensation: Full-time (40 hours per week): 18.00/hour

United Way of Utah County is an Equal Opportunity Employer. This is a full-time hourly position--compensation depends on experience. Benefits include medical and dental insurance, vision insurance, FSA/HSA account options, paid holidays, sick leave and vacation leave, 401(K) benefits with company match, and life and disability insurance.

Work Schedule:

Typically, 8:30 a.m. - 5:00 p.m. Monday-Friday (Full-time; 40 hrs. /week). Will be expected during seasonal peaks (November through December and August through September) to work nights and weekends depending upon the needs to support volunteers. The position reports to the Volunteer Center Manager.

Physical Activity: In the course of performing this job, the incumbent typically spends time sitting, walking, standing, listening, speaking, writing and operating a personal computer. Frequently, he/she will be required to drive an automobile to attend meetings or events within the community. Occasionally, he/she is expected to lift and carry office records and supplies up to 15 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties of the job.

To Apply: Please submit your resume and cover letter, detailing your experience and qualifications for the position, to carolineg@unitedwayuc.org Position open until filled.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18