What are the responsibilities and job description for the Behavioral Health Care Advocate E Syr position at UnitedHealthcare?
The overall purpose of the Licensed Behavioral Health Clinician / Care Advocate is to improve the enrollees ability to remain stable in the community and out of the hospital. Care Advocates engage people in the treatment process and assist them to access the appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position is also designed to be a direct clinical liaison between health plan staff and the clinical network. The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services.Location : East Syracuse, NY 80% field-based meeting with Medicaid enrollees at hospitals, clinical facilities, community sites, and in their homes. 20% is spent working remotely at home.Schedule : Monday Friday, 8 am to 5 pm, no weekends, evenings, or HolidaysPatient Population : Adult Behavioral HealthPrimary Responsibilities : Identify and provide community service linkage Assist enrollees with aftercare appointments Provide subsequent member follow-up as determined by individual member needs Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months Go to facility meetings with treatment team to develop a successful aftercare plan Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls / outreach and documentation) Meet with community providers / facilities as company liaison to foster good rapport and relationships and to identify new programs Benefits Include : 40-hour work week. No nights, weekends, holidays, or on call! Competitive salaries Comprehensive benefits package that includes Medical, Dental, Paid Time Off, and 401K CEU and license renewal fee reimbursement Mileage reimbursement Ability to support your local community and partner with area resources Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications : One of the following : Masters degree in a Behavioral Health related field Doctorate-degreed Psychologist Associate degree or greater in Nursing with 10 years of Behavioral Health experience Active, unrestricted, independent license in the State of New York : Licensed Mental Health Counselor (LMHC) Licensed Marriage & Family Therapist (LMFT) Licensed Clinical Social Worker (LCSW) Licensed Psychologist (LP) Registered Nurse (RN) with 10 years of Behavioral Health experience 2 years of experience in a related mental health environment Proficient computer skills and good working knowledge of Excel spreadsheets Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home Access to reliable transportation that will allow you
