What are the responsibilities and job description for the Support Specialist position at UnitedHealthcare?
Job Title: Support Specialist
At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. We're seeking a Support Specialist to join our team and make a meaningful impact in the lives of children and youth in foster care.
About the Role
The Support Specialist will work closely with families and youth to identify and develop plans to increase stability in the home. This role requires a strong understanding of the child welfare system and the ability to establish and maintain collaborative relationships with community organizations.
Key Responsibilities
- Assist families and youth in developing plans to increase stability in the home
- Establish and maintain collaborative relationships with community organizations
- Provide support to family members in making needed appointments
- Work with the SCYP Program Manager and clinical team to implement care coordination
- Assist and support consumers and family members with grievance processes
Requirements
- 1 year of experience in the child welfare system
- Intermediate level of proficiency with Microsoft Word, Excel, and Outlook
- Access to reliable transportation
- Ability to travel up to 75% of the time within a 60-mile radius of the greater Detroit, MI area
What We Offer
At UnitedHealthcare, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan and education reimbursement. We're committed to creating a healthy work-life balance and offer paid time off and 8 paid holidays.
Join Our Team
We're looking for a dedicated and compassionate individual to join our team. If you're passionate about making a difference in the lives of children and youth, we encourage you to apply.
