What are the responsibilities and job description for the Data Center Operations Manager position at Uniti Fiber?
The Manager, Data Center Operations generally oversees all Uniti Fiber on-net owned POPs, data centers, and regen facilities where Uniti Fiber has built or installed a “facility” (building, hut, or cabinet).
Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties & Responsibilities
- Manage all our on-Net Uniti owned POPs, data centers, and regen facilities where Uniti Fiber has built or installed a “facility” (building, hut or cabinet).
- Plan, design, and construct, using internal and third-party resources, new POP and/or colocation data center facilities or augment existing facilities with additional space, power, or telecom facilities as may be required to support Sales, Engineering, Operations or at the direction of the Director of Critical Facilities.
- Design and operate facilities maximizing uptime while minimalizing costs.
- Responsible for hiring, developing, and supervising Data Center Operations team, including site technicians, contractors, and vendors.
- Responsible for identifying, contracting, disciplining, and supervising HVAC, electrical, and telecom vendors as needed to support our facilities, ensuring their work meets company standards and is cost effective.
- Responsible for forecasting, tracking, and budgeting monthly, quarterly, and annual expenses for POP construction, POP and data center maintenance and utility expenses, preparing and presenting detailed and accurate reports on each as requested.
- Ensure tracking and maintenance of company-owned equipment, including consumables, panels, racks, tools, buildings, HVAC components, power plants, batteries, and company vehicles.
- Verify and manage employee time sheets, vacation, and overtime to ensure times are accurate and reasonable.
- Ensure all Uniti Critical Facilities sites are correctly loaded and represented in Salesforce.com CRM software, including maintaining existing inventories of available racks and power.
- Ensure all employees are competent in their duties and trained on all safety protocols required for their job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
- BS degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience.
- Enterprise-level Experience in managing large-scale and complex projects/programs.
- Working knowledge of audit and compliance requirements in a large enterprise.
- Financial Management experience and good business acumen.
- Strong problem-solving skills, analytical capabilities, data analysis, and attention to detail.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office applications (Word, Excel, etc.).
- Must be able to multi-task and project manage many tasks simultaneously.
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting, standing, and walking.
- Lifting of objects up to 25 pounds, bending, and stooping.
- Hours involving overtime and weekends as necessary.
- Keyboarding/typing.
- Ability to read effectively from a computer screen, sampling device, and/or a paper copy.
- Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
- Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.
- Ability to travel up to 20% of working hours.
- Ability to work flexible hours including evenings, holidays, and weekends.
