What are the responsibilities and job description for the Channel Business Manager position at Unity Communications?
Company Description
Unity Communications is an award-winning contact center and BPO that specializes in assisting companies with sales support, customer service, tech support, helpdesk, data entry, virtual assistant, back office, and administration tasks. With a focus on acquisition, retention, and new product strategies, Unity Communications helps companies of all sizes launch and grow their businesses. Located in Gilbert, AZ, we offer unique solutions to drive growth and save overhead costs for various industries and organizations.
Role Description
This is a full-time on-site role for a Channel Business Manager at Unity Communications in our technology sales line of business. This handles wireless and wireline sales for carriers like ATT and Verizon. The Channel Business Manager will be responsible for overseeing business planning, channel sales, channel partners, sales, and customer service activities on a day-to-day basis. You will be responsible for managing suppliers, setting expectations for partners, and enabling both direct and in-direct channels of sale for success.
Recent Awards :
President Club 2 years in a row for Telarus
ATT Champion
Largest UcaaS deal with Dial Pad
Top Verizon Partner
International Call Center and Lead Generation partner
Qualifications
- Business Planning and Sales skills
- Channel Sales and Channel Partners expertise
- Customer Service proficiency
- Experience in developing channel strategies and managing partner relationships
- Strong communication and negotiation skills
- Ability to work collaboratively and independently
- Bachelor's degree in Business Administration, Sales, Marketing, or related field
