Clinic Administrator - Marketplace & Dakota Dunes Family Medicine Clinics

Clinic Administrator - Marketplace & Dakota Dunes Family Medicine Clinics

Sioux City, IA & Dakota Dunes, SD

Monday to Friday, 8:00 am to 5:00 pm.

*On-call 1 weekend per month.

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Retirement savings plan with employer contributions.
• Paid time off, holidays, and continuing education opportunities.
• Supportive work environment with opportunities for professional growth and advancement.

Join an amazing team at a nationally recognized Top Place to Work in Healthcare!

We are a leading healthcare provider committed to delivering exceptional patient care. Our clinics offer a wide range of medical services across multiple departments, ensuring comprehensive healthcare solutions for our patients. We are seeking a dedicated and experienced Clinic Administrator to oversee operations across our Marketplace and Dakota Dunes Family Medicine locations.

As the Clinic Administrator, you will play a crucial role in managing the daily operations of these 2 clinic sites:

Departmental Support:

Full authority over daily operations.

Possess in–depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.

Provide leadership within the clinic(s) they are supporting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.

Oversee of the day-to-day management of the office including the coordination of clinic operations, establishment of work schedules, review of staffing needs and the supervision and training of staff in good patient relations and office policies and procedures.

Follow protocols and policies in decision making.

Identify and resolve operational issues and day-to-day oversight and responsibility

Seek guidance from director of clinic operations as needed.

Financial Management:

Responsible for financial operations of the clinic including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, monitoring accounts receivable and reviewing required reports.

Budget preparation and participate in annual budgeting process and budget development as directed.

Review monthly financial statements.

Strategic Planning:

Be aware of what is happening in clinic/department and the organization by attending clinic/department and site lead meetings, reading emails and regularly checking information on the organization’s intranet site.

Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

Implement and sustain UnityPoint Clinic strategic initiatives.

Perform other duties as requested by the organizations management team and the providers to facilitate the smooth and effective operations of the office.

Create a culture of innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the organization.

Relationship Building:

Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, team work and staff development.

Act as a liaison between physicians/providers and the organization’s leadership team to achieve effective communication and optimal operational processes.

Partnering with associate medical director and director on provider performance and talent management.

Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs.

Responsible for follow-up with new providers and necessary paperwork has been completed prior to starting and working with the director as needed for assistance.

Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

Consultant and final decision maker with respect to employee relations situations; informing and partnering with HR and director on high level employee situations.

Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.

Attend monthly staff meetings to support and provide insight and ensure proper follow-up as needed.

Compliance:

Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

Maintain regular and consistent attendance at work.

Maintain compliance with Personnel policies and procedures.

Monitor all environmental conditions in order to secure protected health information.

Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures.

Education:

Bachelor’s degree required OR a combination of education and experience.

Business and/or health care management degree preferred.

Experience:

2-3 years of leadership experience / clinical operations.

Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.

Preferred experience in personnel management, facility management, financial management, budgeting and computers are preferred.

Preferred knowledge and experience with process improvement.

Why UnityPoint Health?

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a  Top 150 Place to Work in Healthcare 2022  by Becker's Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a  culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit  https://dayinthelife.unitypoint.org/  to hear more from our team members about why UnityPoint Health is a great place to work.