What are the responsibilities and job description for the Dining Services Supervisor - Cafe position at UnityPoint Health?
- Area of Interest: Management
- FTE/Hours per pay period: 1.0
- Department: Cafeteria/Dining Service
- Shift: 40 hours, 1st or 2nd
- Job ID: 160208
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
The supervisor is responsible for day to day activities and operations within the Dining Services department. The Supervisor works co-operatively with department Manager’s, other Supervisors, Leads, and Dietitians in the supervision of all department associates in providing safe and satisfying meal services to customers including patients, families, visitors, staff, Physicians, and all other guests we serve. The Supervisor functions as an active member of the working team supporting all levels of dietary associates in achieving competency to ensure safety, efficiency, and economy of operation.
Responsibilities
- Supervises daily operations of department shift coverage balance resources to meet priorities
- Supervises, organizes and adjusts workflow, and delegates as necessary, the daily workload to ensure efficient, high quality service or productions within approved staff, operating budgets and timelines.
- Assures adequate food & supplies are available and utilized in a cost- effective manner
- Continuous, effective coordination between nursing units and other departments in relation to patient food service, bulk nourishment delivery, catering, and retail food service operations.
- Completes documentation of safe food handling processes including food and equipment temperatures, cleaning schedules, use by dates, and daily huddles to support food operations.
- Understands and influences all associates to adhere to all safety practices while performing duties to minimize any risk of injury to patients, guests, associates and self from potential food borne illness and injuries.
- Monitors and documents staff performance including completing timely performance evaluations, work concerns, staff rounding and goal setting. Removes barriers in order to support a safe, satisfying and efficient workplace. (Excludes, Lead)
- Coaches/Counsels associates on work behavior issues, as needed
- Conducts orientation and training for new and ongoing asscoiates including competency programs
- Participates in continuing education programs, in-services, and on the job training to meet developmental needs and keep abreast of new technologies
- Performs other duties as assigned
Qualifications
- Writes, reads, comprehends and speaks fluent English
- Associate Degree in Food Service Management, Culinary Arts, or Dietary Technician, preferred. High school diploma, required
- Minimum of 3-5 years of technical experience in healthcare food service institution
- Previous supervisory experience, preferred
- Must be able to use computer to access email, complete required computer-based trainings, and create documents
- Serv Safe Certification, required
- Working knowledge of the supervisor’s role in leading associates in safe food handling principles, required
- Experience in quantity, therapeutic diets, catering, customer service, and working with surveyors
- Ability to train associates in their roles
