What are the responsibilities and job description for the Home Care Coordinator position at UnityPoint Health?
- Area of Interest: Nursing
- FTE/Hours per pay period: 1.0
- Department: PACE Clinic
- Shift: Day time hours M-F with rotating on call weekends
- Job ID: 162957
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
Home Care Coordinator
PACE (Program of All-Inclusive Care for the Elderly)
Monday-Friday 8:00AM-4:30PM, variable weekends
Full Time Benefits
Under the supervision of the PACE Clinical Manager, the Home Care Coordinator coordinates home care services (personal care and/or homemaking) schedule to meet participant needs. Serves as a liaison and assists Interdisciplinary team members to ensure participant needs related to home care services are implemented through coordination of care.
Responsibilities
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Compliance Accountability Program, Quality Assessment and Performance Improvement and Code of Ethics, as well as other policies and procedures, in order to assure adherence in a manner that reflects honest, ethical and professional behavior.
• Documents all participant care related activities accurately, legibly, and in compliance with PACE policies.
• Is knowledgeable of and complies with PACE Safety and Infection Control Policies and Procedures.
• Adheres to PACE Participants Rights & Responsibility Policy at all times.
• Protects privacy and maintains confidentiality of sensitive participant, employee and agency information.
• Works sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.
• Performs other duties as assigned.
PACE Interdisciplinary Team Member
• Representation and participation at interdisciplinary team and care plan meetings.
• Identifies individual participant needs to ensure home care needs are met and ensures information is communicated to the PCA staff.
• Works to develop and update the participants plan of care related to their home care needs.
• Documents participant, caregiver or other interactions and care planning activities
• Coordinates PCA schedules in accordance with the participants plan of care.
• Collaborates with PACE departments and other contracted providers.
• Communicates with participants, families, contracted providers and the public in regard to concerns or complaints related to PACE home care services.
• Provides PCA visits as needed for participant coverage.
Administrative
• Ensures daily PCA responsibilities and schedules are clearly defined and PCA staff receive the information necessary to provide the outlined services.
• Problem solves home care scheduling conflicts, changes and updates to the schedule, notifies appropriate staff of changed and provides possible solutions to meet participant needs.
• Updates medical record promptly with changes and cancellations and follows documentation guidelines.
• Assumes a role of service coordination in the development, implementation and refinement of home care services.
• Provides insight related to home care service data, quarterly indicators, financial performance, participant/caregiver satisfaction surveys, annual staff competency and annual staff evaluations.
• Provides input for performance improvement related to home care services.
Qualifications
Education
High School Diploma
Certification from a nursing assistant training program through classroom and supervised practical; training totaling at least 75 hours with 16 hours devoted to supervised practical training, and/or successful completion of a competency evaluation program
License(s)/Certification(s)
Maintains current CPR status or acquire within 30 days of hire.
Maintains current Mandatory Reporter status or acquire within 30 days of hire.
Completes 12 hours of related in-services per calendar year.
Valid driver’s license when driving any vehicle for work-related reasons.
Valid Auto insurance
Knowledge/Skills/Abilities
Decision making
Facilitation and conflict resolution
Communication-Written and verbal
Computer Skills
Teamwork
Technical aptitude-ability to learn new systems quickly
Flexibility
