What are the responsibilities and job description for the Revenue Cycle Informaticist position at UnityPoint Health?
- Area of Interest: Patient Services
- FTE/Hours per pay period: 1.0
- Department: Rev Cycle Training and Sys Sup
- Shift: 0800-1600
- Job ID: 161350
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
What are team member vaccine requirements?
As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health – Meriter requires Covid-19 vaccination or an approved exemption.
Overview
Location: Onsite - Waterloo, IA
Hours: 8am-5pm
The Revenue Cycle Informaticist serves as an integral member of the electronic health record (Epic) support team. Key responsibilities include direct training and support of end users on the registration/scheduling/billing functionality of the electronic health record. The role also serves as a liaison between IT and end users and may assist with other applications as assigned.
Responsibilities
- Develop a complete understanding of the EHR application(s) and teach the application(s) to others within the organization, following the standardized and best practice curriculum.
- Provide educational updates on registration/scheduling/billing applications through classroom sessions, 1:1 instruction, or using remote technology. May assist with education programs for other end users/modules as needed.
- Assist with the development, maintenance, and implementation of training materials, communications and procedures related to registration/scheduling/billing applications.
- Coordinate training programs with the various functional departments to achieve and reinforce organizational goals. This may include programs specific to insurance, payment collection, and customer service.
- Participate in pre-planning and on-site support activities associated with the onboarding of new departments.
- Provide consistent and as-needed support for new hires with a focus on retention. Facilitates in-person mentor sessions and competency assessments.
- Identifies barriers and optimization opportunities.
- Assess EHR competency levels of end users and recommend action to strengthen performance and increase efficiency.
- Interact with management to monitor effectiveness of training efforts. Monitoring includes routine review of work queues, dashboards, reports, or other key workflows/functions.
- Participate in committees and workgroups, as needed, to address specific issues or assist in the development of revised or new training programs.
- Monitors downtime preparedness for operational departments. Collaborates with operational departments to ensure testing is completed as designated by Epic and UnityPoint Health IT.
- Support the end user and IT in resolving EHR or computer related issues, which may include the submission and/or tracking of service tickets and enhancements.
Qualifications
- High school or vocational school graduate.
- Two years of reimbursement/billing and/or clerical experience in a healthcare setting.
Experience with electronic health record functionality. - Valid driver’s license when driving any vehicle for work-related reasons.
Must achieve Epic credentialed trainer status for registration/scheduling/billing curriculum as assigned within 4 to 6 months of hire.
