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Therapy Plus Hiawatha Client Coordinator

UnityPoint Health
Hiawatha, IA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/5/2025

Job Summary
"> We are seeking a highly skilled Scheduling/Billing Specialist to join our team at Therapy Plus Hiawatha. As a key member of our operations, you will be responsible for creating a welcoming environment for our patients and visitors, managing positive relationships with our clients, and ensuring seamless billing processes.

Responsibilities
"> - Receives and greets patients and visitors, answers telephone calls, screens calls, and refers them to the appropriate person
- Creates a positive first impression by effectively managing relationships with clients, healthcare providers, and insurance companies
- Manages patient scheduling, receiving, and greeting processes to ensure smooth clinic operations
- Collaborates with colleagues to maintain accurate records and resolve any discrepancies in billing or patient information
- Develops and maintains effective communication with clients, including those who may require special attention or accommodations
Benefits
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As a valued member of our team, you can expect a range of benefits that support your growth and well-being, including comprehensive training, opportunities for advancement, and a dynamic work environment that fosters collaboration and mutual respect. If you are passionate about delivering exceptional client experiences and working in a fast-paced healthcare setting, we encourage you to apply for this exciting opportunity.
About UnityPoint Health
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  • We are a non-profit health system dedicated to improving the health and wellness of our communities.
  • We strive to deliver high-quality, compassionate care through innovative services and programs that meet the unique needs of each patient.
  • Our talented team is committed to providing personalized care that respects the dignity and autonomy of every individual.

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