What are the responsibilities and job description for the Therapy Plus Hiawatha Scheduling Coordinator position at UnityPoint Health?
Schedule, receive and greet patients with a warm welcome.
">Our ideal candidate will be able to effectively manage positive relationships in a welcoming environment. This includes managing the flow of patients as they arrive and ensuring their needs are met promptly.
We strive to deliver excellent customer service by greeting all visitors warmly, receiving patients efficiently, and answering telephone calls in a professional manner. The ability to create a positive first impression is essential for our organization's reputation and patient satisfaction.
As a key member of our team, you will be responsible for creating a welcoming environment for patients and visitors alike. You must be able to communicate effectively, handle multiple tasks simultaneously, and maintain a high level of professionalism in your interactions with others.
To succeed in this role, you should have strong communication and interpersonal skills, with the ability to work well under pressure and maintain accuracy when performing tasks. Your attention to detail and organizational skills will ensure that our services are delivered efficiently and effectively.
- Key Responsibilities:
- Greet patients and visitors warmly
- Manage the flow of patients as they arrive
- Answer telephone calls in a professional manner
- Maintain accurate records and reports
