What are the responsibilities and job description for the Configuration Specialist position at Universal Atlantic Systems?
Role Overview
The Configuration Specialist is responsible for configuration, documentation, development, and integration of all UAS technology including security products, including cameras, head-end systems, and security panels. This hands-on role is ideal for someone who enjoys working with technology and problem-solving in a fast-paced environment.
Key Responsibilities
- Program and configure security products, including cameras, head-end systems, security panels, and other UAS-related equipment.
- Provide technical support and troubleshooting to ensure optimal system performance.
- Train internal departments on product programming, configuration, and system functionality.
- Create, update, and maintain technical instructions/manuals for internal teams and field technicians.
- Assist the shipping department in packaging and preparing configured equipment for deployment.
- Ensure all configured equipment meets company standards before shipment.
- Perform other duties as assigned.
Qualifications
- Basic understanding of technology and computer networking.
- Working knowledge of PCs and Windows-based software.
- Familiarity with security systems, cameras, access control, or alarm systems is a plus.
- Ability to troubleshoot and configure hardware and software settings.
- Strong attention to detail and ability to follow technical instructions.
- Effective communication skills for training internal teams and documenting procedures.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Willingness to learn and adapt to new technologies and security products.
Work Requirements:
- Ability to lift and carry equipment weighing 50 lbs.
- Ability to climb step ladders and platform ladders as needed.
- Comfortable working in a warehouse and technical setup environment.
- Ability to sit, stand, and move between workstations for extended periods.
- Attention to detail when handling and configuring security equipment.
- Capability to work in a fast-paced setting with tight deadlines.
EEOC Statement
UAS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
