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Configuration Specialist

LMK Recruiting
King of Prussia, PA Full Time
POSTED ON 2/15/2025
AVAILABLE BEFORE 5/14/2025

Job Description

Job Description

Configuration Specialist

Are you the go-to tech troubleshooter? Join our fast-paced team as a Configuration Specialist and help customers navigate mobile tech with ease!

Key Responsibilities :

  • Customer Support : Assist users with troubleshooting smartphones, tablets, and laptops via phone, email, and chat.
  • Problem Solving : Diagnose and resolve technical issues, escalating when necessary.
  • Product Expertise : Stay updated on devices, features, and industry trends.
  • Documentation : Maintain records, create guides, and contribute to the knowledge base.
  • Team Collaboration : Work with colleagues to share insights and enhance support strategies.

What We Offer :

  • Competitive pay ($20-$27 / hr) & benefits
  • Growth & development opportunities
  • A dynamic, team-oriented environment
  • Engaging team-building activities

    • Requirements :

  • Education : Bachelor’s in IT, Computer Science, or related field (preferred)
  • Experience : 2 years in tech support or similar role
  • Skills : Strong troubleshooting, communication, and multitasking abilities
  • Availability : Monday–Friday, 8 AM–5 PM at our King of Prussia, PA headquarters

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    Salary : $20 - $27

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