What are the responsibilities and job description for the Service Advisor position at Universal Heavy Equipment & Truck Repair?
Universal Heavy Equipment & Truck Repair is seeking a candidate to join our team as a Service Advisor. We are an independent, family-owned truck repair shop, servicing all makes and models. Experience in the automotive industry is preferred and any technical experience or knowledge would be a plus. Any type of sales experience would be helpful, as customer service skills are the most important part of this position.
Duties and responsibilities of the position include:
dispatching work to technicians,
writing estimates and ordering parts,
explaining and presenting the estimates to customers,
maintaining communication with technicians as well as customers,
remaining involved with delivery of the vehicle to the customer upon completion to ensure that all concerns are addressed, and
maintaining organization and efficiency in the shop.
Experience
- Prior experience in automotive service writing or customer service is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $60,000 - $65,000