What are the responsibilities and job description for the Clerical Assistant position at Universal Insurance Holdings?
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- Employment Eligibility (e-Verify) : English & Spanish
- Right to work : English / Spanish
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Position Overview
The Clerical Assistant is responsible for providing administrative support to ensure efficient operation of the office with a strong focus on attention to detail and organizational efficiency. The role involves various tasks including classifying documents using MAVRO and Docuware software, printing and mailing documents, and scanning documents while classifying their types and electronically routing them to the correct file source. Responsibilities also include processing W-9 forms and adding or updating entities in the Customer Relationship Management (CRM) database. Additionally, the position provides support or coverage for main office receptionists, which includes routing customer calls to the correct internal business unit, personal calls to the correct extension, and handling solicitation calls. The role also involves responding to customer inquiries related to forged checks or claim drafts. The ideal candidate will be competent in prioritizing and working with little supervision while maintaining confidentiality and professionalism.
The following are the usual, basic, and essential functions of the position. These functions are not to be construed as an exhaustive list of all required responsibilities, duties, and skills.
Essential Job Functions
Required Knowledge, Skills & Ability
Benefit Highlights
