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Project Manager I, Marketing & Sales

Universal Orlando Resort
Orlando, FL Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/3/2025
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Manage all client campaigns through the project lifecycle, including scoping projects and timelines, and facilitating the execution of creative assets. Facilitate consistent communication between the agency’s Creative, Project Management and Comms Planning teams, assuring the on-time delivery of all client campaigns to ensure they remain on-budget, on-time and on-quality (tactical).

The Project Manager works closely with creative resources (including vendors/contractors) assigned to their campaigns, managing them within scope, as well as assuring their elements are executed on-quality (tactical) and on-time in support of the overarching campaign deliverables. An effective problem solver on a day-to-day basis, the Project Manager must be adept at anticipating problems and recognizing opportunities to realize efficiencies and minimize scope creep.

MAJOR RESPONSIBILITIES:

  • Project Lifecycle Management
    • Leads Project kickoff, presenting key deliverables, initial Spec Sheets, timelines
    • Monitors project schedules daily, flagging any bottlenecks for stakeholders and identifying project scope creep
    • Manages updates project work-back schedules
    • Identifies and proactively resolves any deliverables that might fall behind schedule
    • Manages tactical quality of all client partner deliverables (specs)
    • Ensures smooth handoff of deliverables from creative agency to internal client partner
  • Project/Program Administration
    • Responsible for the consistent successful facilitation of project(s) from estimation through launch and maintenance
    • Manages all projects on-quality (tactical), on-time and on-budget
  • Vendor Management
    • Facilitates estimate requests and confirmation of vendor(s) selection and final production schedules for print and production work with Program Manager and when necessary the Studio Print Manager
    • Ensures hand off of print/production ready files to vendor(s) for production, with Print Production manager where necessary
    • Ensures all project outside costs are accurately represented in WorkFront
    • Ensure all project outside costs are documented in Workfront
  • Resource Management
    • Alert Senior Management team of any potential concerns or issues with meeting key client deliverables due to resourcing.
    • Monitor day to day project activities and resourcing, identifying potential instances of underutilization and actively work with the Program Managers/Creative Leadership to address and solve those issues.
    • Contribute in weekly meetings with direct working team to discuss all active projects, potential risks as well as to stay informed of potential issues such as resource and change control matters.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and team member involvement activities.
  • Perform other duties as assigned.
EDUCATION:

  • Bachelor’s degree from accredited college or university required.
  • Preferred degree disciplines: Marketing, Communications, Marketing/Mass Communications, Advertising, Project Management, Business, Organizational Management, Graphic Design, Art Design

EXPERIENCE:

  • 2 years of experience in corporate environment with focus on developing marketing and advertising messaging strategies and overseeing tactical execution.
  • Experience with in-house creative agency or marketing/advertising is strongly preferred, or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

  • Experience with project management workflow software (Workamajig, Basecamp, Workfront, MS Project, etc.) a plus, WorkFront strongly preferred. Proficiency or working knowledge of Adobe Creative Suite also a plus, but not required.
  • Preferable skills for success in role include but not limited to:
  • Advanced project management skills, including strong attention to detail and ability to manage multiple demands simultaneously in fast paced environment.
  • Excellent communication, organizational, and problem-solving abilities.
  • Thorough understanding of studio/graphic arts and creative workflow processes.
  • Strong working knowledge and proven experience with print production processes and techniques (artwork, pre-press, printing.)
  • Strong working knowledge and proven experience with digital development and production processes and techniques (Display, paid social, etc.)
  • Strong working knowledge and proven experience with video production processes and techniques (photo/film shoot, AV editing and/or motion graphics development.)
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE

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