What are the responsibilities and job description for the Sales Assistant position at Universal Remote Control?
Job Description
JOB TITLE: Sales Assistant
DEPARTMENT: Sales
REPORTS TO: Senior Sales Manager
SUMMARY:
The Sales Assistant is responsible for initiating, coordinating, and executing sales, returns, and organizational support functions. This role ensures smooth operations within the sales department, maintaining high levels of professionalism and efficiency.
DUTIES AND RESPONSIBILITIES:
Receive, enter, process, and follow up on sales orders.
Maintain and administer current dealer accounts.
Manage URC dealer portal validation and approvals.
Answer and handle telephone calls, taking accurate messages.
Handle sales-related inquiries efficiently.
Compose, type, and distribute professional correspondence, emails, and faxes independently and as assigned.
Perform general clerical duties, including but not limited to filing, photocopying, faxing, and mailing.
Proactively establish and maintain an organized filing system for correspondence and records.
Maintain accurate records and handle confidential and sensitive issues professionally.
Assist with special projects as assigned.
Serve as backup for returns processing and other duties assigned by sales representatives or management.
EXPECTATIONS:
Exhibit a high level of professionalism and courtesy.
Exercise sound judgment and discretion in decision-making.
Maintain acute attention to detail and accuracy in all tasks.
QUALIFICATIONS:
High School Diploma or equivalent; 1-3 years of related experience or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite, including Microsoft Teams.
Minimum typing speed of 50 WPM.
Strong organizational, problem-solving, and analytical skills; ability to manage priorities and workflow efficiently.
Strong interpersonal skills and ability to interact effectively at all organizational levels.
Demonstrated ability to exercise good judgment and make timely, sound decisions.
Creative, flexible, and innovative team player.
Ability to work independently and collaboratively within teams and committees.
Versatility, flexibility, and a willingness to adapt to evolving priorities with enthusiasm.
JOB TYPE:
Full-time
Pay: From $50,000.00 to $55,000 per year depending on experience
BENEFITS:
401(k) with matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
SCHEDULE:
8-hour shift
Monday to Friday
SUPPLEMENTAL PAY:
Bonus pay
EXPERIENCE:
Customer service: 1 year (Preferred)
WORK LOCATION:
In person
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $50,000 - $55,000