Learning & Organizational Development Specialist

Position Information

General Information

Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 000502 NC Salary Grade Equivalency GN10 Classification Title Training Specialist - Journey Working Title Learning & Organizational Development Specialist Salary Range $56,592 - $61,058 Anticipate Hiring Range $56,592 - $61,058 FLSA Status Non Exempt Division Business Affairs Department Human Resources (Adm) Work Unit Learning/Organizational Dev Work Schedule

8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.

This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.

Primary Purpose of Position

This position is responsible for supporting the training programs offered by LOD through facilitation, coordination, communication, administration, marketing, content management, and data analysis. The specialist acts as the program manager for indicated programs and its affiliated administrative duties. They conduct both in-person and virtual synchronous training sessions. They serve as a technical administrator in the LMS and assist with client engagement and technical support for the system.

Minimum Education/Experience

Required Minimum Qualifications:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

University Preferred Qualifications

Graduation from a four-year college or university with at least one year of experience developing and conducting training programs in a corporate, non-profit, or educational institution, or an equivalent combination of education and experience.

Essential Job Duties

This position is responsible for supporting the training programs offered by LOD through facilitation, coordination, communication, administration, marketing, content management, and data analysis. The specialist acts as the program manager for indicated programs and its affiliated administrative duties. They conduct both in-person and virtual synchronous training sessions. They serve as a technical administrator in the LMS and assist with client engagement and technical support for the system.

Essential Job Duties Include

• Designs and develops training content for all training modalities.
• Coordinates and facilitates in-person and virtual training sessions.
• Acts as the program manager for various Learning and Organizational Development programs.
• Assists as a Cornerstone Learning Management System administrator.
• Coordinates training sessions schedule for the department.
• Coordinates and hosts large meetings and events.
• Calendar scheduling and time management.
• Orders supplies and proactively manages inventory.
• Demonstrates exceptional communication and customer service skills as the first point of contact and departmental representative.
• Responds to routine and non-routine questions with a high degree of problem-solving skills.
• Supports the planning, preparation, editing, and creation of departmental publications(e.g. reports and presentations).
  
  

Other Work Responsibilities

• Compiles and analyzes data to include monitoring, reporting, and identifying trends.
• Manages planning and logistics associated with training administration such as coordination and reservation of spaces, preparing participant materials, arranging catering, and taking the initiative to follow up as needed.
• Assists with maintaining and updating the departmental website.
• Serves as a first point of contact to receive, coordinate, disseminate, track progress, and ensure all service requests/inquiries are addressed in a timely manner.
• Assists in establishing, implementing, editing, and continuously improving departmental processes, procedures, documents, communications, and publications.
• Performs clerical functions such as mail processing, file management, and record retention standards, and data entry.
• Assists with budget management and inventory maintenance.
• Sets up and breaks down classrooms for workshops, and provide technical assistance/referral for facilitators, as needed.
  
  

Departmental Preferred Experience, Skills, Training/Education

• Bachelor’s Degree and two (2) years of experience in project or program management.
• One (1) year of experience in coordinating larger meetings and events.
• Two (2) years of experience delivering in-person and/or virtual training or education.
• Instructional Design experience, including using systems such as Articulate 360 and Canva.
• Experience with learning management systems such as Canvas, Percipio, or Cornerstone.
• Experience designing and developing teaching and learning materials such as online content, presentation slides, handouts, job aids, etc.
• Graphic Design and or multi-media development experience.
• Marketing experience.
• Experience managing budget/funds.
• Experience working with subject matter experts.
• Skilled user of Google Apps (Email, Calendar, Docs, Slides, Sheets, and Forms) and Microsoft Office Suite.
  
  

Necessary Licenses or Certifications Work Location Main Campus, King 113 Posting date 04/14/2025 Closing date 04/28/2025 Proposed Hire Date 05/26/2025 Contact Information Special Notes to Applicants

Please submit a resume and cover letter with your application. These documents are used to help evaluate your written communication and design skills.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write ‘see resume’ on your application when completing the job duties section.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
  
  

If there is a document, you feel is relevant to this position that you would like reviewed with your resume and application you may upload it to the “Other Documents” section of the Applicant Documents.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
• UNC Charlotte Website
• HERC Job Board
• Inside Higher Education
• Circa (formerly known as Local JobNetwork)
• Another Website
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Other
• Where did you learn about this posting? (Open Ended Question)
• * Do you have a bachelor's degree?
• Yes
• No
• * Do you have at least two (2) years of experience in project or program management? Please ensure that you experience is listed on your application as well as your resume.
• Yes
• No
• * Do you have at least one (1) year of experience in coordinating larger meetings and events? Please ensure all experience is listed on your application and resume. (Open Ended Question)
• * Do you have at least two (2) years of experience delivering in-person and/or virtual training or education? Please ensure that you experience is listed on your resume and application.
• Yes
• No
• * Do you have professional experience with learning management systems such as Canvas, Percipio, or Cornerstone? Please select all that apply and ensure that your application and resume supports the experience(s) listed.
• Canvas
• Percipio
• Cornerstone
• Other related systems
• Knowledge of with limited experience
• Knowledge of with no direct experience
• None
• * Do you have experience designing and developing teaching and learning materials such as online content, presentation slides, handouts, job aids, etc? If so, please explain your experience. (Open Ended Question)
• * Do you have marketing experience as it relates to this position?
• Yes
• No
• Knowledge of with limited experience
• Knowledge of with no direct experience
  

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References
  
  

Optional Documents

• Other Document
• Abridged Portfolio
• Other Document 2