Clinical Nurse Manager

Position Summary

UBMD Obstetrics & Gynecology is seeking an experienced Registered Nurse to maintain high standards of patient care and safety. The Clinical Operations Manager (COM) will be responsible for the day-to-day clinical operations including direct supervision of the clinical support team.

Essential Functions:

• In collaboration with the Chair, establish quality of care standards for all nursing protocols ensuring they adhere to local, State, and Federal requirements
• Train and monitor clinical support staff on scope and standards of practice specifically patient safety during procedures, proper sterilization techniques, chaperoning, timeout protocols, and OSHA
• Manage daytoday clinical operations of all locations, aiming to improve patient flow and efficiency
• Create a welcoming, patientcentered environment that demonstrates clinical expertise
• Resolve patient complaints through deescalation techniques
• Enforce proper handling of Protected Health Information
• Supervise and develop clinical support staff through regular feedback conversations and performance evaluations
• Interview and facilitate onboarding of new staff in collaboration with Human Resources
• Actively lead and contribute to staff, faculty, and leadership meetings
• Regularly meet with the Chair and report on Key Performance Indicators and goals
• Demonstrate knowledge in the full spectrum of OBGYN services including general, pediatrics, oncology, urogynecology, complex family planning, maternal fetal medicine, and fertility
• Maintain knowledge of nursing best practices
  
  

Education & Training:

• New York State Registered Nurse license required; BS in Nursing preferred
• New York State cardiopulmonary resuscitation certification required
  
  

Job Requirements/Qualifications:

• 35 years managing clinical teams in an ambulatory setting
• 35 years establishing safety protocols in an ambulatory setting
• Strong communication and interpersonal skills with diverse populations
• Excellent organizational skills including multitasking, prioritization, attend to detail
• Ability to adapt and maintain composure in a fast paced, dynamic environment
• Selfmotivated, independent decision making, good judgment, and diplomacy
• Proficient in Electronic Medical Record systems
• Proficient in Microsoft Word and Excel