What are the responsibilities and job description for the Access Coordinator III (Jonesboro) position at University of Arkansas?
Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:REP | Northeast Jonesboro Business Office
Department's Website:
- High School, GED, or formal educational equivalent
- Three (3) years experience in customer service or healthcare environment. registration, billing, or scheduling in a healthcare environment
Knowledge, Skills, & Abilities:
- Good communication skills.
- Computer/basic keyboard skills.
- Telephone etiquette skills.
- General knowledge of office machines, including printers and scanners.
- Excellent customer service skills.
- Knowledge of basic medical terminology is required.
- Basic proficiency with computers and data entry.
Preferred Qualifications:
- Experience in registration, billing, or scheduling in a healthcare environment.
- Experience with processing referrals.
Additional Information:
Key Responsibilities:
- Referrals - Scheduling referrals, physician clinics, registration of patients with specialty providers to ensure maximum productivity, assists with front/back-office operations. Involves problem-solving with patients, outside physicians, and medical providers to ensure the best possible healthcare is provided.
- Interact with patients to ensure HIPAA compliance and overall satisfaction with UAMS Northeast policies and procedures; provide assistance to patients concerning institution policies and procedures; attend workshops/meetings to stay abreast of changes in patient care.
- Clinical excellence: Interacts daily with patients, co-workers, physicians, and other medical facilities via telephone and in person to ascertain excellence in service.
- Answering questions and resolving issues with patients, physicians, and others in their interactions with UAMS Northeast and providing assistance regarding institutional and administrative policies and procedures.
- Medical Records, Death Certificate Processing, and related responsibilities including verifying patient eligibility and insurance, answering phones, aiding patients in other areas.
- Customer Service: Interacts with and assists the public in a professional and friendly manner as needed.
- May Perform other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact askrecruitment@uams.edufor any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:No Background Check Required
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
Salary : $50,000
