Demo

Director, Engagement Center

University of Arkansas
Fayetteville, NC Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/27/2025

Director, Engagement Center

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

Apply locations : Fayetteville

Time type : Full time

Posted on : Posted 2 Days Ago

Closing Date : February 5, 2025

Job requisition id : R0066897

Summary of Job Duties :

The Director, Engagement Center, provides comprehensive leadership and support for all activities associated with the Engagement Center. The Director leads the recruitment, hiring and training of student staff and collaborates daily with the Office of Engagement to devise strategies and measure results.

Reporting directly to the Assistant Vice Chancellor, Engagement, the Director possesses a creative and entrepreneurial mindset and serves as a motivational leader to student callers. The position will promote innovative ideas while following best practices and staying apprised of engagement center trends.

The Office of Engagement is dedicated to connecting with donors, alumni and friends of the University of Arkansas in meaningful ways that celebrate their investment and communicate the impact of their philanthropic support.

As part of this effort, the University of Arkansas Engagement Center provides outreach to hundreds of alumni, parents and friends each year to deepen existing relationships and cultivate new ones. By using phone, email and video platforms, students facilitate thoughtful conversations, provide important campus news, and reconnect alumni with their colleges and programs of interest. In addition to garnering philanthropic support for the University of Arkansas, the Engagement Center provides students with valuable training and professional work experience.

Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications :

Minimum Qualifications :

  • Bachelor’s degree from an accredited institution of higher education
  • At least one year of experience researching and synthesizing data for reports
  • At least three years of experience supervising staff or volunteers
  • Experience with CRM systems

Preferred Qualifications :

  • Advanced degree from an accredited institution
  • Two or more years of Engagement or Call Center experience
  • Three or more years of experience working in a higher education environment
  • Proven record of leadership and collaborative skills
  • Graduate of the University of Arkansas – Fayetteville
  • Knowledge, Skills & Abilities :

  • Ability to work and dedication to a unique afternoon and evening work schedule (Sunday-Thursday, 12 : 30p – 9 : 30p)
  • Strengths in professionalism with strong customer service orientation
  • Must excel at working in cross-functional collaborations, working with teams to create innovative strategies and tactics that support Advancement’s strategic objectives and goals
  • Requires understanding and ability to interact at a high-level with campus constituents, specifically, major gift officers in schools, colleges and units, on a proactive and on-going basis
  • Demonstrates a clear commitment to the importance of higher education and the values of the University of Arkansas and University Advancement
  • Possesses knowledge and interpretation of current trends in higher education, philanthropy and engagement
  • Displays exceptionally strong written and oral communications skills and the ability to describe complex technical information clearly, consistently and effectively
  • Exhibits solid experience in stakeholder engagement, strategic thinking, and project management
  • Must be adept at managing relationships and serve as a thought-partner with the Engagement Team on projects and initiatives
  • Requires strong analytical and critical thinking skills in data analysis to translate data into actionable information through recognizing connections and make meaning out of data
  • Requires problem solving skills to identify gaps, prioritize opportunities and challenges and guide good decision-making
  • Salary Information : $70,000.00 per year

    Required Documents to Apply : Cover Letter / Letter of Application, List of three Professional References (name, email, business title), Resume

    Additional Information :

    Successful candidate must have the ability and dedication to work a unique afternoon and evening work schedule (Sunday-Thursday, 12 : 30p – 9 : 30p).

    Pre-employment Screening Requirements : Criminal Background Check, Sex Offender Registry

    The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check.

    The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

    The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity).

    J-18808-Ljbffr

    Salary : $70,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Director, Engagement Center?

    Sign up to receive alerts about other jobs on the Director, Engagement Center career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $68,185 - $91,707
    Income Estimation: 
    $91,250 - $119,189
    Income Estimation: 
    $103,648 - $151,340
    Income Estimation: 
    $188,402 - $275,179
    Income Estimation: 
    $47,666 - $67,425
    Income Estimation: 
    $68,185 - $91,707
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at University of Arkansas

    University of Arkansas
    Hired Organization Address Little Rock, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
    University of Arkansas
    Hired Organization Address Fayetteville, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
    University of Arkansas
    Hired Organization Address Bluff, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
    University of Arkansas
    Hired Organization Address Fayetteville, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...

    Not the job you're looking for? Here are some other Director, Engagement Center jobs in the Fayetteville, NC area that may be a better fit.

    Director, Engagement Center

    NWA, Fayetteville, NC

    Center Director

    Children's Courtyard, Raeford, NC

    AI Assistant is available now!

    Feel free to start your new journey!