New Student & Family Programs Assistant

Closing Date:

University of Arkansas - Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that's redefining higher education. We're on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor's, and master's degrees. We're committed to building a diverse community that mirrors Arkansas's rich tapestry, reflecting our dedication to serving the state's varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Essential Duties and Responsibilities

• Serve as a support and point of contact for New Student & Family Programs. Work with the Coordinator and other relevant faculty/staff to plan, implement, and evaluate live and virtual programs for incoming students.
• Support the five established NSP planning committees to ensure a high-quality onboarding experience rooted in student development theory and best practices for incoming students. Planning committees include: Mane Event, Lion Launch, Cub Camp, Online Orientation, and Assessment. Program Assistant provides logistical or clerical support to these committees as needed.
• Support the implementation of events and outreach efforts to facilitate relationship building with parents and families through new student orientation, Parent and Family Weekend, Homecoming, and other related events. Help develop digital and print content for the Family Newsletter.
• In collaboration with the Division of Student Success & Retention, work to track and measure the impact of programs and services. Help with providing content to the NSP Annual Report and to SSR regarding student success outcomes.
• In collaboration with the Student Director of Cub Camp, support the Cub Camp program and its student leaders.
• Help with the New Student and Family Programs website and social media accounts. Help with placing Marketing requests and building digital content as needed.
• Help with ordering and organizing supplies.

Other Duties and Responsibilities:

• Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and demonstrate leadership.
• Requires consistent attendance and communication with team members.
• This description is not designed to cover a comprehensive listing of activities and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change over time.

List Employees Supervised: N/A

Education & Work Experience:

Minimum qualifications include:

• Ability to manage and prioritize tasks
• Excellent organizational skills
• Strong written and oral communications skills
• Commitment to student success
• Commitment to being collaborative and collegial

Preferred qualifications include:

• Experience with event planning
• Experience working with students or families in higher education
• Work with technology, communications, and presentation platforms
• Bilingual (Spanish)

Other Knowledge, Skills, and Abilities

To perform the job successfully, the following competencies are required for the essential functions of this position:

• Leadership

• Knowledge of student success in higher education
• Excellent customer service skills
• Knowledge of grammar, punctuation, spelling, and proofreading
• Knowledge of general office procedures and purchasing
• Ability to operate standard office equipment
• Knowledge of various communication and presentation platforms
• Public speaking ability

Working Relationships: Works with Division of Student Success & Retention staff and has regular interactions with students, faculty, and staff from across the institution.

Special Job Dimensions: Work performed primarily in an office setting. The Program Assistant for New Student and Family Programs may be required to work some evenings and weekends. The Program Assistant may also be asked to perform tasks which may require occasional lifting of no more than 50 pounds.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.